@Divya_123 Hi, 1. Could you please send me(@Solla-topee) your camera's MAC address via a private message? Are you checking the frame rate on the camera's Device Settings > Video & Display > Frame...

@JoaoPaulo_BR Hi, You can refer to the instructions on this post to troubleshoot. Best Regards

@Periklis Hi, I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Best Regards

@MattZze Hi, the new firmware has been pushed to your camera, please update it via the Tapo app and check if it helps.

@Divya_123 Hi， You can find the camera's "Maximum Recording Hours" information in the following instructions. What Type of microSD Card does Tapo/Kasa Camera Support? If your camera's resolution and...

@Jpshents Hi， The problem may be related to the camera settings and the actual events. Please confirm the following information for further analysis. 1. What's the model number, hardware, and...