@MarioInJapan Hi, You can refer to the tips in the post here. Best Regards

@IvanZ Hi, You can try the following suggestions: 1. Update the Tapo app to the latest one. 2. Disable the Auto Tracking feature, pan & tilt the camera to the default position you want, and enable...

@Basc Hi, It's hard to say if the problem is caused by the camera or not from the information we have. You can try to contact your retailer or local team if you want to get a replacement. If you want...

@PurpleLRT Hi, Sorry for that we also have no information about the detailed changes on hardware design. Best Regards

@Babun-Sikder Hi, Thank you for the information provided via a private message. I have escalated your case to the tech team, and they will follow up on your case via email. Please wait patiently....

@JasonBourne1 Hi, 1. Is the problem that you can receive detection notifications but no video recordings stored on the inserted SD card? On the doorbell's Live View > Playback & Download > Playback >...