Forums/
Kasa Smart Switches
a week ago
@Spider1996 To assist with this case, a specialist will help to follow it up through email. Please check your inbox for confirmation later.
0HELPFULS
Forums/
Feature Requests
a week ago
@Maveryx @boydfields What's the model, iOS version of your iPhone? What's the Tapo app version? Please confirm whether you're using a beta version (downloaded from Testflight) or the production...
0HELPFULS
Forums/
Kasa Smart Plugs
2 weeks ago
@Pimpyx Check whether the smart plug's cloud connection is normal, if it can be remotely controlled (e.g. control smart plug when the phone use cellular data.) If the device is offline in the cloud,...
0HELPFULS
Forums/
Kasa Smart Thermostat
2 weeks ago
@Trobalabau Through research and discussion with relevant personnel, I learned that the Matter standard currently defines only two operating modes for thermostat devices: heating and off. Hence...
1HELPFULS
Forums/
Feature Requests
2 weeks ago
@ScottNZ The visibility of infrared light to the human eye isn't the reason for the reflections seen in the camera's image when it is placed behind glass. Infrared light consists of various...
0HELPFULS
Forums/
Tapo Smart Plug
2 weeks ago
@MMindahouse What router do you use? How long has the router been turned off?
0HELPFULS