MR600 v3 - Switzerland - 4G+ on and off

MR600 v3 - Switzerland - 4G+ on and off

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Re:MR600 v3 - Switzerland - 4G+ on and off
2023-04-02 11:54:54
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#12
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Re:MR600 v3 - Switzerland - 4G+ on and off
2023-04-12 00:02:59

@Sunshine 

 

Hi, I am still in Germany, roaming with my FL1 SIM (MR600 is at the same location as before), and I did another SpeedTest. Results are still relatively good (105/41 Mbps (see below)). However, the MR600 still shows 4G single band connection only (and not 4G+) (see below). 

 

Thus, it seems to me there are two possible options what is at fault here:

 

1. MR600 fails to show a 4G+ connection even though it is so connected (assuming 100+/40+ Mbps can only be achieved with 4G+ CA?); or

 

2. MR600 fails to connect to 4G+ / set up CA, and the current speed is indeed achieved with 4G only (no CA) as displayed - and then I am wondering what the speed would be if it were to establish a 4G+ connection with proper CA (possibly 200+/50+ Mbps?)?

 

I wd really appreciate a response with a fix, @Sunshine 

 

Thanks again

 

 

 

 

 

 

 

 

 

 

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#13
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Re:MR600 v3 - Switzerland - 4G+ on and off
2023-04-12 00:11:03 - last edited 2023-04-12 00:11:51

@Sunshine 

 

PS: Just in case, attached is screenshot of the System Log, which still shows a constant on-and-off LTE PLUS connection: 

 

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#14
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Re:MR600 v3 - Switzerland - 4G+ on and off
2023-04-14 02:05:06

@Sunshine (and TP-Link MR600 team generally)

 

So, still roaming in Germany (same location). Created a new profile, ISP selection is set to automatic (note: roaming), manual band selection set to 1, 3, 7, 20.

 

Now I notice MR600 shows CA of 20, 1, but 4G only (not 4G+) in the Advanced Status tab. And then some 20 minutes later it shows 4G+ but B20 only. Also, speedtests show some 13 Mbps/11 Mbps only.

 

Screenshots below.

 

Can you pls revert and let me know how you are planning to deal with this. 

 

If TP does not have a solution, would it be possible / make sense to open up the HW for open source FW such as OpenWRT or DD-WRT?!

 

Looking forward to hearing from you.

 

Thanks

 

 

 

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#15
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Re:MR600 v3 - Switzerland - 4G+ on and off
2023-04-15 11:30:53

  @MobileRouter 

 

yeah i have mr600 v2 same issue always disconnected from 4g+ but they always tell us that it was the base station..

 

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#16
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Re:MR600 v3 - Switzerland - 4G+ on and off
2023-04-15 21:38:50

MobileRouter wrote

@Sunshine 

 

Hi, I am now in Germany and took the MR600 with me. But the problem remains, 4G+ is on and off. I tried, inter alia, the following:

 

  1. Band Selection / CA set to Auto
  2. Reboot
  3. Advanced section showed CA 7+3
  4. Basic showed 4G+
  5. Speed test results: DL 109 Mbps and UL 12 Mbps 
  6. Back to Advanced section: shows 4G only with Band 7 only

 

Thus, this seems to be a HW/FW fault. Pls can you look into this and see to get this fixed ASAP. I am getting a bit frustrated now as I am already spending too much time simply on testing...

 

Also, I noted that there seems to be a lot of data streaming in the background, even though I hardly downloaded or streamed media etc. Does the router send info to TP-Link etc in the background? How can I block this?

 

Thanks again

 

 

 

  @MobileRouter 

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#17
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Re:MR600 v3 - Switzerland - 4G+ on and off
2023-04-15 21:39:30
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#18
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Re:MR600 v3 - Switzerland - 4G+ on and off
2023-04-15 21:39:43
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#19
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Re:MR600 v3 - Switzerland - 4G+ on and off
2023-04-17 00:06:03

  @Archer_8 

Your posts seem to be empty, what are you trying to say?

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#20
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Re:MR600 v3 - Switzerland - 4G+ on and off
2023-04-18 03:58:02

  @MobileRouter 

 

We have reported the issue to the support engineers, they will likely reach out to you via email to continue to troubleshoot your issue. Please check your email box and confirm.

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#21
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