Tapo Smart Camera Forums - Smart Home Community

3 TP-Link Tapo C210 (WiFi connected to TP-Link Archer C64 AC1200) 1 TP-Link Tapo C310 (WiFi connected to TP-Link Archer C64 AC1200) 1 TP-Link Tapo C500 (WiFi connected to TP-Link Archer C64 AC1200) 2

Tapo CareFirmwareDevice ConnectivityLive View

By C210-OFFLINE · Latest post Yesterday by StefanG_home

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SolutionWhat can I do if my iOS Tapo app keeps playing the same cloud video clip?

This Article applies to: iOS Tapo app version 3.7.505 (Tapo app version can be found on Me > About page) Phenomenon Description On the Tapo app > Camera’s Live View > Playback & Download > Playback >

Highlighted ThreadOfficialRecordingTapo Care

By

Solla-topee

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41Views

0Replies

I have a Tapo Care Premium Subscription but the subscription plan isn't visible

Hi, I have a Tapo Care Premium plan subscription, but the app does not show my plan active. Please assist. Thank you.

Tapo Care

By Gabi-D_0609 · Latest post Wednesday by Solla-topee

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45Views

1Replies

Doorbell D230S1 is not recording

Hi, Bought this doorbell a few days ago. As I have chosen Tapo for all my other cameras the choice was easy. I have run into issues though. It just simply wont record. I get notifications that a vehic

RecordingMotion DetectionTapo Care

By Ridell74 · Latest post Tuesday by Solla-topee

6Helpful

2830Views

19Replies

Tapo C210 WiFi Cam with Green-Slow Blink and not able to Reset

Tapo C210 WiFi Camera not Working. LED Indication is slow blinking Green- always. Connection to the App is lost. RESET not working by pressing the button. Also tried the following- Tried Multiple rest

Device ConnectivityFirmwareTapo Care

By Comet7 · Latest post Monday by Solla-topee

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50Views

1Replies

Worst customer service for C210

Worst customer service is being provided by Tapo team. Bought Tapo C210 past year and is now out of warranty. I am facing issues with connectivity. Every day suddenly the camera doesn't connect to the

FirmwareDevice ConnectivityTapo CareLive View

By Amrit_24 · Latest post Monday by Solla-topee

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37Views

1Replies

viweing tapo c310 from outside network.

Need to know how to view the video stream from an outside network through a web browser. Is it automatic with tapo cloud subscription ? If not how to set it up?

Live ViewONVIF/RTSPTapo CareTapo App Related

By Rhino_123 · Latest post Monday by Solla-topee

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50Views

1Replies

Camera playback is replaying the same clip

c200 camera is playing the same clip when you try and watch playback. Live feed is working and it's showing the thumbnail, but when I try and watch the playback, it's the same clip from days ago. I've

RecordingTapo CareTapo App Related

By Josiemac · Latest post Monday by Solla-topee

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134Views

2Replies

Tapo C225 camera cannot pair to Wifi 6 router

I bought a Tapo C225 V2.EU (version) camera and am trying to pair it with a router on a 2.4 bandwidth. Let me describe what I followed: 1) I noticed that my wifi had the band steering mode on. Thus I

FirmwareDevice ConnectivityInstallationTapo Care

By NikosSp · Latest post a week ago by Wayne-TP

16Helpful

6324Views

46Replies

C325WB different cloud and mem card recordings

Hi, could someone explain why cloud recording shows 27s person + 4s motion recording and memory card 1min 46s person + motion for same event? I couldn't find any clip length settings like in C420.

RecordingMicroSD cardMotion DetectionTapo Care

By Horch · Latest post a week ago by Solla-topee

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174Views

7Replies