Video playback lagging and skipping

Video playback lagging and skipping

Video playback lagging and skipping
Video playback lagging and skipping
Saturday
Model: Tapo C200  
Hardware Version: V5
Firmware Version: V.1.1.4 Build 241219 Rel.57752n

I just installed two C200 cameras today, using the 30 days free trial of tapo care cloud service and with two different FTTH wi-fis installed just behind the two cameras with live feed works well and firmware has last update and resolution set to 720p and fps to 15(it also happens with 1080p 25 fps), the video playback keeps lagging and skipping as youtube videos 10s skips forward and sometimes it records a video before even the person appears, and all the videos recorded starting from person appears then lag then skip after the person disappear, which means I can't see how is this

  0      
  0      
#1
Options
1 Reply
Re:Video playback lagging and skipping
Monday

  @MahmoudSamir 

Hi,
1. Please ensure the Tapo app and the camera's firmware version are up to date.

 

2. On the Tapo app > camera's Device Settings > Device Info page, please tap the Wi-Fi icon and check the RSSI value.

 

3. Can you send us a video showing the reported issue? You can upload the video to your cloud server(such as Google Drive), generate a link to download it and send me(@Solla-topee) the link via a private message.
 

Best Regards

  0  
  0  
#2
Options