@C_520_320_WS 

When you go into Playback & Download, there will show Detected Events.  There are 3, vertical dots on the right. Click on it and it will show Adjust Event Type.  Tick Pet Detection and tick off Person Detection.  You may have to do this again, or again. Read what it says up the top.

WSC4 wrote

  @C_520_320_WS 

 

When you go into Playback & Download, there will show Detected Events.  There are 3, vertical dots on the right. Click on it and it will show Adjust Event Type.  Tick Pet Detection and tick off Person Detection.  You may have to do this again, or again. Read what it says up the top.

  @WSC4 

Thanks will check this out 🙏

Solla-topee wrote

  @C_520_320_WS 

Hi,
You can refer to the instructions below to adjust the detection settings and check if it helps.
What to do if the Detection feature is not working on the TP-Link Camera?
 

If the problem remains, please confirm the following information.
  1. Please send me(@Solla-topee) the Tapo C320WS and C520WS's MAC addresses via a private message.

  2. Send us a picture of the camera's Device Settings > Detection page and the sensitivity value of the enabled detection types.

  3. Can you send us the video showing the reported issue for analysis? 

 

You can upload the video and picture to your cloud server(such as Google Drive), generate a link to download them, and send me the link via a private message.

Best Regards

  @Solla-topee Hi, Details shared over private chat, thanks.