Wireless Camera stops working
Wireless Camera stops working
Sometimes camera stops working. At that time I reset the cam. After this starts working and after 1 or 2 days then same problem. Resolve this
Sometimes camera stops working. At that time I reset the cam. After this starts working and after 1 or 2 days then same problem. Resolve this
Hi,
You can check if the following instructions will be helpful in your case.
What should I do if my Tapo smart device keeps losing connection or going Offline?
Please confirm the following information if the problem remains.
1. The LED status on the camera when it stops working.
2. Do you need to reboot the camera, or factory reset the camera and reconfigure it to recover the connection?
3. When the camera is working, please go to its Device Settings > Device Info page, tap the Wi-Fi icon, and check the RSSI value.
4. What's the model number of your router? Please describe your network diagram in detail.
Best Regards
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