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Forums/ Feature Requests
By AABBCC_CCBBAA 2024-12-20 15:15:50

Configurable Time for Recording length following Detection of Movement or Person (C510W)

It would be useful to have the length of time the camera records after a detection configurable. At the moment if a car drives into my driveway the camera will record the event and follow the car away
Forums/ Tapo Smart Camera
By Solla-topee 3 weeks ago

Why do my Tapo cameras have short video clips stored on the SD card after firmware update?

This Article Applies To: Tapo C510W V1 & TC41 V1, FW: v1.3.1 Phenomenon Description After the Tapo C510W and TC41 update to the firmware version 1.3.1 Build 241111 Rel.29618n, the length of the detect
Forums/ Tapo Smart Camera
By Kurt80 2024-12-23 10:45:09

Unable to update firmware

Hi I have 2x C510w cameras. A firmware update was released last week for firmware Version: 1.3.1 Build 241111 Rel.29618n. 1x camera updated fine but my other camera won't update. It just says it's eit
Forums/ Tapo Smart Camera
By Portlanders 2024-12-24 15:36:56

C520WS What size drill bit?

Hello all, I am a newbie to Tapo - migrating over from Ring. I have ordered the C520WS and am preparing for installation. I am going to be mounting the camera on a corner bracket on the corner of my h
Forums/ Tapo Smart Camera
By AABBCC_CCBBAA 2024-12-24 14:39:30

Problems after update if firmware to 1.3.x

My C510W auto updated to the lastest firmware from 1.2.3. Since then it has stopped tracking movements, merely staying in the same position. It records on movement detection but the camera does not mo
Forums/ Tapo Smart Camera
By RKGtm 2024-12-24 07:06:25

Not able to access Tapo C510W from outside home wifi

Hi, I am trying to access the tapo C510W from outside the home Wifi network. However, I am getting an error "Error: Please try again later". Could you please tell what I need to do to access the camer