Not able to access Tapo C510W from outside home wifi

Not able to access Tapo C510W from outside home wifi

Not able to access Tapo C510W from outside home wifi
Not able to access Tapo C510W from outside home wifi
Tuesday
Model: Tapo C510W  
Hardware Version: V1
Firmware Version: 1.3.1

Hi,

 

I am trying to access the tapo C510W from outside the home Wifi network. However, I am getting an error "Error: Please try again later". Could you please tell what I need to do to access the camera from outside my home network. I am facing the same issue with another C510W which is hardware version:2 and firmware version: 1.0.5

 

Thanks,

Rakesh

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2 Reply
Re:Not able to access Tapo C510W from outside home wifi
Tuesday

  @RKGtm 

Have you created a login and password on your camera and opened up port 554 on your router?

 

I am using a C510W outside my LAN without problem.

 

AJ

 

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Re:Not able to access Tapo C510W from outside home wifi
Yesterday

  @RKGtm 

 

Tapo devices support remote management by default without additional settings. For remote control failure issue, you may check the suggestions here in Case 2Cannot use the Tapo app to control my smart devices

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