@Wayne-TP Hello, I sent you my MAC address in December. I have installed the update. Firmware version: 1.2.0 Build 250102 Rel.114347 0.0.2.1855-1.4.40 Is this the changed firmware version? The...

@Alouesius Hi, At the moment, I don’t have a solution. The 1.2.0 update hasn’t changed anything. Background: It’s basically impossible to use a vacuum robot on a black surface. At least, that’s what...

@Wayne-TP Hi, the black carpet is a low-pile velour carpet. We have other rooms with carpets (blue and light brown) where there are no issues (photos attached). There are also no problems on parquet...

Hi, We have a room with a black carpet, and it seems the Tapo RV30 Max Plus struggles with it. It keeps spinning in circles and loses its orientation. According to Google, this is generally a problem...

@Wayne-TP hi I attach a) report without mob b) report with mob c) video cleaning with mob https://youtube.com/shorts/u7ku4hM5SSg?si=JP2vrQuX1X-WgevX with best regards Nils