They have reached out to me. 1. They requested to describe the problem from the beginning. I am wondering if you have sent them the description. 2. They have requested a video of the problem and a...

Both, after reboot of the camera and randomly even you will not reboot the camera - after some minutes to hours it is happening by itself. After 1-2 days its almost sure it is enabled again (static...

Yes this is what i am saying, the disabling feature in static IP in c320ws is not working as it should. Router Mikrotik RB 5009, yes i have enable the address reservation in my router and when i...

when I choose advanced settings >> network settings and deactivate the static IP choice there and click save, the camera after reboot stays always with static IP enable if I have choose in my rooter...

@Solla-topee Thank you for your reply FTTH ONT ==> Router Mikrotik RB5009 --> AP (Mikrotik AX2) Subnet of cameras : 192.168.230.0/24 with IPs of the cameras 192.168.230.11, 192.168.230.12,...

@Solla-topee Thank you for your reply. I have installed the Tapo App on different phones and an IPad. All of the phoens have android (different versions up to version 13). The phones are Sansung...