DHCP bug on tapo C320ws h
when I choose advanced settings >> network settings and deactivate the static IP choice there and click save, the camera after reboot stays always with static IP enable if I have choose in my rooter static IP lease. The problem is that it assigns static IP on the camera level and not on router level so in case of IP conflict the camera is not accessible. The correct behaviour would be to remember and respect the user choice of no static IP at the camera level. The camera should then request an IP from the DHCP server of the local network and if the user wants a static lease at the router level so it be.
This persistence with static IP on the camera level sometimes but not always remain or changed erattically even without reboot. So I chose NOT static IP on advanced settings >> network settings and after a while (from minutes to hours) I found again the toggle button enabled for static IP.
Someone has to seriously review the code there guys 😕
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Hi,
Do you mean the operation to disable the Static IP feature does not work properly on the Tapo C320WS? If so, please confirm:
1. The model number of your router. Have you enabled the feature such as address reservation on the router?
2. Is the camera connected to a NVR/PC/NAS via RTSP/ONVIF?
3. Ensure the Tapo app is up to date.
Best Regards
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Hi,
Is the static IP address feature enabled automatically on the Tapo app after something happens? For example, reboot the camera, reboot the router, etc.
Or the static IP address feature will be enabled randomly after disabling it.
Best Regards
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Hi,
I have reported the issue to the tech team, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your email box and confirm.
Best Regards
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Hi,
1. Yes, I have sent them the link to this thread for reference, they may want to learn more about the usage scenario and network environment when the problem occurs.
2. Generally, we will try to reproduce the problem, but due to the various of customer usage scenarios and network environments, we may not be able to reproduce the problem successfully. Therefore, your cooperation is appreciated in providing the log when the problem occurs in a specific scenario for further analysis. You can inform the tech team of your situation by email, and they will continue to help you handle the case.
Best Regards
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