Deco E4 AC1200 problem with CCTV and Intercom systems

Deco E4 AC1200 problem with CCTV and Intercom systems

Deco E4 AC1200 problem with CCTV and Intercom systems
Deco E4 AC1200 problem with CCTV and Intercom systems
2 weeks ago
Model: Deco E4  
Hardware Version:
Firmware Version: 1.1.1 Build 20240104 Rel. 55043

Hello, 

I have 6 ''Deco E4 AC1200'' at home and have a problem with CCTV and Intercom system (All is Hikvision devices).

I'm unable to find devices on network that are connected to Deco via WiFi or via LAN cable. I think some ports are blocked by firewall or something similar. Hikvision by default use TCP port 8000. 

 

Tried with other option: Used TP-Link TL-WR840N as Range Extender and it works normally.

 

Please if anyone have any solution, please write down and i will test it.

 

 

Thanks in advance.

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1 Reply
Re:Deco E4 AC1200 problem with CCTV and Intercom systems
2 weeks ago

  @stefand993 

Hi, Did you set Decp E4 into wireless router mode or Access Point mode?

-If there is already an ISP router, it is suggested to set Deco E4 into AP mode under Deco APP>More>Advanced>Operation Mode

 

By the way, how many Hikvision video Intercom products do you have?

-if you check on the Deco APP, can you see them all online and work well?

-By the way, did you try to locate all the video cameras via Hik-Connect software on the mobile?

 

Wait for your reply and best regards.

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#2
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