Solution Devices Unable to Access Internet When Added to the WireGuard VPN Client List on Archer BE550 V1
This Article Applied to:
Archer BE550 V1 1.1.1 Build 20241230
Phenomenon Description:
We've received user feedback indicating that after updating the Archer BE550 V1 firmware to the official 1.1.1 Build 20241230 version, some users are experiencing an issue where the WireGuard VPN connection is successfully established but fails to process any traffic. As a result, devices connected to the router cannot access the internet via the WireGuard VPN.
AliKarami has provided a detailed issue description here.
Workaround:
We understand this can be frustrating. Our development team has provided beta software to address this issue. If you're experiencing similar issues, please upgrade and install the beta software on your Archer BE550 V1, then check if those devices connect to the internet properly.
Model and Hardware Version |
Direct Download Link |
Archer BE550 1.0/1.6 |
Archer BE550_V1/V1.6_1.1.1 Build 20250221 (Beta Firmware) |
Note: Please be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding.
Additional Information
If the above beta firmware doesn't resolve the issue, please provide the following details:
• Details of the affected devices: Specify the model, hardware version, and firmware version of the devices that cannot connect to the internet via Ethernet cable with the BE550. Also, please verify the Ethernet port specifications (10Mbps or 100Mbps).
• Did these devices work properly before upgrading the Archer BE550 firmware?
Thank you for your attention!