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Solution Devices with 10/100Mbps Connections Lose Internet After Updating Archer BE550 V1 Firmware to 1.1.1

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Solution Devices with 10/100Mbps Connections Lose Internet After Updating Archer BE550 V1 Firmware to 1.1.1

SolutionDevices with 10/100Mbps Connections Lose Internet After Updating Archer BE550 V1 Firmware to 1.1.1
Devices with 10/100Mbps Connections Lose Internet After Updating Archer BE550 V1 Firmware to 1.1.1
a week ago - last edited a week ago
Tags: #Network Connectivity #Official #Wi-Fi 7 #Highlighted Thread
Model: Archer BE550  
Hardware Version: V1
Firmware Version: 1.1.1_250212_Beta

This Article Applied to:

Archer BE550 V1 1.1.1 Build 20241230

 

Phenomenon Description:

We've received feedback from users that after updating the Archer BE550 V1 firmware to the official 1.1.1 Build 20241230 version, certain devices with 10Mbps or 100Mbps connections are unable to access the internet when connected via cable. 

 

Commonly affected devices include:

  • Tado Internet Bridge: IB-01 (10Mbps half-duplex)
  • Liftmaster 828LM (10Mbps half-duplex)
  • LINKSYS PAP2T VoIP Phone Adapter (10/100Mbps half-duplex)

 

The Ethernet connection status on the BE550's web UI may appear invalid as shown below (the device is connected to the LAN1 2.5G bps port on the BE550):

 

These devices worked fine with the BE550 on 1.0.x firmware but have stopped functioning with the new 1.1.1 version. This issue may lead to customers' smart devices going offline, impacting their daily lives.

 

Workaround:

We understand this can be frustrating.  Our development team has provided beta software to address this issue. If you're experiencing similar issues, please upgrade and install the beta software on your Archer BE550 V1, then check if those devices connect to the internet properly.

 

Model and Hardware Version

Direct Download Link

Archer BE550 1.0/1.6

Archer BE550_V1/V1.6_1.1.1 Build 250212 (Beta Firmware)

 

Note: Please be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding.

 

 

Additional Information

If the above beta firmware doesn't resolve the issue, please provide the following details:
•  Details of the affected devices: Specify the model, hardware version, and firmware version of the devices that cannot connect to the internet via Ethernet cable with the BE550. Also, please verify the Ethernet port specifications (10Mbps or 100Mbps).
•  Did these devices work properly before upgrading the Archer BE550 firmware?

 

Thank you for your attention!

 

Related Threads:

[Official Firmware] Archer BE550 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, ECO Mode, and More

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#1
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11 Reply
Re:Devices with 10/100Mbps Connections Lose Internet After Updating Archer BE550 V1 Firmware to 1.1.1
Sunday

Mine shows I have 100mbit while the port is in gigabit mode.

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#2
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Re:Devices with 10/100Mbps Connections Lose Internet After Updating Archer BE550 V1 Firmware to 1.1.1
Monday

Hi @Kevin_Z !!!

 

After installing the beta firmware, my Archer BE550 recognizes the Linksys PAP2T adapter.

 

 

Thanks !!!

 

Best regards,

-- “Mi conciencia tiene para mí más peso que la opinión de todo el mundo.” Marco Tulio Cicerón.
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#3
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Re:Devices with 10/100Mbps Connections Lose Internet After Updating Archer BE550 V1 Firmware to 1.1.1
Tuesday

@All

 

I installed the BETA firmware 1.1.1 Build 250212 on Friday afternoon (GMT+1) and everything worked fine so far.  Even if I'm not affected by the problem, it can't hurt if not just a handful of people test it, but perhaps one or two more people.

Yesterday, however, I noticed something strange and now I'm not sure if it was due to the BETA firmware or something else. 

 

Every night at 3:50 am the system log is sent to me by email. On the night from Friday to Saturday, I also received the system log by email, but not on the night from Saturday to Sunday. I then tried to initiate the sending of the system log manually via the Archer BE550 web interface, but that didn't work. After clicking on Send, it took a while and suddenly my connection from the PC to the router was disconnected. I tried it a total of 4 times and each time I got the same result. That means that my PC was disconnected from the Archer BE550 on the network side and reconnected after about 30 to 60 seconds. Turning off the Flow Controller on the LAN side didn't help either, although that was my first suspicion. The router itself was online and accessible via the Tether app. Other clients also had internet access during this time.

 

Finally, I downgrade to the official firmware 1.1.1 Build 20241230 and reactivated the flow controller on the LAN side. I was then able to have the system log sent manually by email immediately and without any problems. I also received the system log by email again last night without any problems.

 

Was this just a stupid coincidence or could there possibly be a problem with this new BETA version? Maybe someone can try to reproduce and test it too.

 

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#4
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Re:Devices with 10/100Mbps Connections Lose Internet After Updating Archer BE550 V1 Firmware to 1.1.1
Tuesday

@Baxajaun 

 

I'm happy to hear that the Linksys PAP2T adapter is being identified successfully by the BE550 again.

 

Our development team to review the firmware code and provide a final solution soon. Please wait.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#5
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Re:Devices with 10/100Mbps Connections Lose Internet After Updating Archer BE550 V1 Firmware to 1.1.1
Tuesday

 

GrenSo wrote

@All

 

I installed the BETA firmware 1.1.1 Build 250212 on Friday afternoon (GMT+1) and everything worked fine so far.  Even if I'm not affected by the problem, it can't hurt if not just a handful of people test it, but perhaps one or two more people.

Yesterday, however, I noticed something strange and now I'm not sure if it was due to the BETA firmware or something else. 

 

Every night at 3:50 am the system log is sent to me by email. On the night from Friday to Saturday, I also received the system log by email, but not on the night from Saturday to Sunday. I then tried to initiate the sending of the system log manually via the Archer BE550 web interface, but that didn't work. After clicking on Send, it took a while and suddenly my connection from the PC to the router was disconnected. I tried it a total of 4 times and each time I got the same result. That means that my PC was disconnected from the Archer BE550 on the network side and reconnected after about 30 to 60 seconds. Turning off the Flow Controller on the LAN side didn't help either, although that was my first suspicion. The router itself was online and accessible via the Tether app. Other clients also had internet access during this time.

 

Finally, I downgrade to the official firmware 1.1.1 Build 20241230 and reactivated the flow controller on the LAN side. I was then able to have the system log sent manually by email immediately and without any problems. I also received the system log by email again last night without any problems.

 

Was this just a stupid coincidence or could there possibly be a problem with this new BETA version? Maybe someone can try to reproduce and test it too.

 

 

@GrenSo Thank you very much for your testing and feedback with the beta firmware.

 

I will check with the development team soon and get back to you.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#6
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Re:Devices with 10/100Mbps Connections Lose Internet After Updating Archer BE550 V1 Firmware to 1.1.1
Tuesday

Hi  @Kevin_Z !!!

 

Thanks a lot !!!

 

We will wait for the official firmware, I hope it won't take long.

 

Best regards,

-- “Mi conciencia tiene para mí más peso que la opinión de todo el mundo.” Marco Tulio Cicerón.
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#7
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Re:Devices with 10/100Mbps Connections Lose Internet After Updating Archer BE550 V1 Firmware to 1.1.1
Tuesday
How can I revert back after deploying the beta ?
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#8
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Re:Devices with 10/100Mbps Connections Lose Internet After Updating Archer BE550 V1 Firmware to 1.1.1
Tuesday

Hi  @hunter86_bg !!!

 

Have you tried with previous version from file ?

 

 

Upload previos version from file and update.

 

Best regards,

-- “Mi conciencia tiene para mí más peso que la opinión de todo el mundo.” Marco Tulio Cicerón.
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#9
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Re:Devices with 10/100Mbps Connections Lose Internet After Updating Archer BE550 V1 Firmware to 1.1.1
Tuesday - last edited Tuesday

Thanks. I guess for the EU versions I will have to use any of these: https://www.tp-link.com/de/support/download/archer-be550/v1/#Firmware

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#10
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Re:Devices with 10/100Mbps Connections Lose Internet After Updating Archer BE550 V1 Firmware to 1.1.1
Tuesday - last edited Tuesday

Hi  @hunter86_bg !!!

 

Please, go to your tp-link region website. Download latest firmware and upload it to your BE550 and update (Local Update).

 

My Archer BE550 is from tp-link spanish website.

 

Best regards,

-- “Mi conciencia tiene para mí más peso que la opinión de todo el mundo.” Marco Tulio Cicerón.
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#11
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Views: 466

Replies: 11

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