Wireguard VPN Client do not pass anything on BE550 V1
Hi,
I recently bought a new TP-Link BE550 (BE9300) and replaced my old Asus RT-AC88U to be able to use wireguard client as well as OpenVPN
I searched a bit in community threads and found lots of people encountered the same problem as me, but I do not know how we should fix it (or wait for a firmware update)
same az @azdaha here: VPN Client does not work
when I set the wireguard config on the Android app, it works perfectly, but when I set it up in the router, it said "connected", but just as I add a device to it when wireguard client is on, no traffic will pass through that device anymore (not even without VPN) and I have to remove the device from the list or turn off the wireguard VPN to make it work again.
I suspected if the problem is related to VPN function itself or not, so I tested an OpenVPN connection (same as I used to use with my Asus router) and everything works fine as expected. so seems like there is something wrong with Archer BE550 Wireguard client.
please help me, I cannot refund my router, if it doesn't work, it means I spend 250$ for nothing!
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Hello @AliKarami @Erod951
I'm glad to inform you that our development team has provided beta software to address this issue that you experienced with the WireGuard VPN. Please upgrade and install the beta software on your Archer BE550 V1, then check if the devices connect to the internet properly.
You can download the beta firmware directly from the thread below:
Devices Unable to Access Internet When Added to the WireGuard VPN Client List on Archer BE550 V1
Do let me know if the beta resolves the issue. Thank you.
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Thank you for posting in the community.
The post you're referring to is quite old and I will check if the issue case was resolved by our support engineers.
Could you please confirm if you're enabling DoT/DoH on the BE550? If so, please try disabling it and then check again if the client devices can access the internet properly after being added to the WireGuard VPN Client list directly.
Waiting for your updates. :)
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I Just updated to the newest firmware, now I am having the same problem. Hope there is a fix soon.
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sorry for the late response, DoT/DoH is disabled (none) and the issue persists.
as I searched for solution other people had same experience as well, so it should be something on firmware side.
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AliKarami wrote
sorry for the late response, DoT/DoH is disabled (none) and the issue persists.
as I searched for solution other people had same experience as well, so it should be something on firmware side.
@AliKarami Thank you very much for getting back.
I will escalate your case to our support engineers for further analysis. Please check your registered email box and follow it up.
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Erod951 wrote
I Just updated to the newest firmware, now I am having the same problem. Hope there is a fix soon.
@Erod951 Is the issue you experienced exactly the same as reported by AliKarami? Please make sure you're able to connect to the WireGuard VPN Server and access the internet successfully on a device by installing a WireGuard VPN Client directly.
When choosing OpenVPN, does it work and connect to the internet properly?
Please also disable DoH or DoT on the BE550 if you enabled it.
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Yes it is the same problem as AliKarami.
I am able to connect to wireguard vpn client directly and works perfectly. When I choose open vpn through the router I am able to connect to the internet properly. Dot/Doh is set to none on the router and still does not work with wireguard, will not connect to internet.
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Hello @AliKarami @Erod951
I'm glad to inform you that our development team has provided beta software to address this issue that you experienced with the WireGuard VPN. Please upgrade and install the beta software on your Archer BE550 V1, then check if the devices connect to the internet properly.
You can download the beta firmware directly from the thread below:
Devices Unable to Access Internet When Added to the WireGuard VPN Client List on Archer BE550 V1
Do let me know if the beta resolves the issue. Thank you.
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It's working great now! Thank you so much for the quick fix!
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Yes the beta firmware fixed the problem!
Thank you for your fast response. hope to see this on a stable firmware version soon.
Thanks
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