BE805 loses connection on mesh network when led turns off on schedule
Hi,
I'm a new user to BE805.
I noticed that devices will alway lose connection on my meshed RE705x whenever my BE805 turns off the led on schedule like 11pm.
Puzzling.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Thank you for posting in the community.
When you mention the LED schedule, I assume you've enabled Night Mode on the BE805. Could you please confirm this and provide a screenshot of the Night Mode settings?
In addition to Night Mode, have you also enabled the Wi-Fi Schedule or Reboot Schedule? Please confirm if there are any other settings that might cause the Wi-Fi on the BE805 to turn off or on.
When the Wi-Fi on BE805 is scheduled off and then on, does the RE705X fail to connect back? Or it does connect back via EasyMesh but the devices connected to it are unable to access the internet? How about the LED status on the RE705X? Does it still indicate a valid connection? Please confirm if the wireless connection on the BE805 itself is restored and working properly after the schedule off/on.
Additionally, please make sure you're running the latest firmware on the BE805 and RE705X.
- Copy Link
- Report Inappropriate Content
Yes, led control night mode was activated.
No night schedule power off was activated on re705x
Re705x lost connection to the main router be805 when it hit 10pm when led turns off.
It can only be recovered by rebooting the main router be805. Note: Reboot re705x didn't recover connectivity.
Latest fw were running on both devices.
- Copy Link
- Report Inappropriate Content
Thank you very much for the detailed info.
Could you please check if the RE705X will work properly if you disable the LED Control (Night Mode) on the BE805?
Have you also enabled the Wi-Fi Schedule or Reboot Schedule on the BE805?
We would like to escalate the case to our support engineers for further investigation via email later. Please check your registered email box and follow it up.
- Copy Link
- Report Inappropriate Content
@Kevin_Z
Yes, the RE705X will work properly if I disable the LED Control (Night Mode) on the BE805.
I didn't activate any Wi-Fi Schedule or Reboot Schedule on the BE805.
- Copy Link
- Report Inappropriate Content
I didn't encounter the problem today after changing the timing.
I'm puzzled.
anyway, I wil keep monitoring the situation and feedback.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 87
Replies: 5
Voters 0
No one has voted for it yet.