Router loses connection

Router loses connection

Router loses connection
Router loses connection
a week ago
Model: Archer AX73  
Hardware Version: V2
Firmware Version: 1.1.0 Build 20240323 rel.70541(4555)

Hi all,

 

Since 3 days, my Archer AX73 has been losing internet connection several times per day. Yesterday, I did a factory reset to see if that would fix the problem, but it did not. When that happens, the router automatically regains the connection within 30 seconds.

 

Some information about my set up: I have a fiber connection - fiber cable goes into an ONT, then out goes a WAN cable which is connected to my router. I don't have any particular options enabled such as NAT forwarding or VPNs. I only have the 5GHZ enabled. I have a dynamic IP from my ISP - currently it is 83.228.XX.XXX. Some of the router's automatic settings are below:

 

Internet

Status: Connected
Internet Connection Type:Dynamic IP
IP Address:10.108.154.199
Subnet Mask:255.255.192.0
Default Gateway:10.108.128.1

 

LAN

IP Address:192.168.0.1
Subnet Mask:255.255.255.0

 

DHCP server

DHCP Server:Enabled
IP Address Pool:192.168.0.2-192.168.0.12

Default Gateway:192.168.0.1

 

Routing Table:

Network Destination Subnet Mask Gateway Interface
0.0.0.0 0.0.0.0 10.108.128.1 WAN
10.108.128.0 255.255.192.0 0.0.0.0 WAN
192.168.0.0 255.255.255.0 0.0.0.0 LAN

 

 

The last time connection was lost was 30 minutes ago, with the log showing: 

2024-10-28 12:00:46 upnp[525]: <6> 217504 Service start
2024-10-28 12:00:46 upnp[525]: <6> 217505 Service stop
2024-10-28 12:00:44 remote-management[32631]: <6> 282505 Service stop
2024-10-28 12:00:41 modem[2076]: <7> 292036 backup: switch network to WIRED.
2024-10-28 12:00:32 nat[31704]: <6> 211501 Initialization succeeded
2024-10-28 12:00:31 nat[31704]: <6> 211501 Initialization succeeded
2024-10-28 12:00:27 modem[2076]: <7> 292036 backup: switch network to WIRED.
2024-10-28 12:00:26 nat[30790]: <6> 211501 Initialization succeeded
2024-10-28 12:00:26 nat[30790]: <6> 211501 Initialization succeeded

 

Rest of the logs since yesterday:

####################################################################
2024-10-28 12:00:46 upnp[525]: <6> 217504 Service start
2024-10-28 12:00:46 upnp[525]: <6> 217505 Service stop
2024-10-28 12:00:44 remote-management[32631]: <6> 282505 Service stop
2024-10-28 12:00:41 modem[2076]: <7> 292036 backup: switch network to WIRED.
2024-10-28 12:00:32 nat[31704]: <6> 211501 Initialization succeeded
2024-10-28 12:00:31 nat[31704]: <6> 211501 Initialization succeeded
2024-10-28 12:00:27 modem[2076]: <7> 292036 backup: switch network to WIRED.
2024-10-28 12:00:26 nat[30790]: <6> 211501 Initialization succeeded
2024-10-28 12:00:26 nat[30790]: <6> 211501 Initialization succeeded
2024-10-28 11:30:47 upnp[11305]: <6> 217504 Service start
2024-10-28 11:30:47 upnp[11305]: <6> 217505 Service stop
2024-10-28 11:30:44 remote-management[10962]: <6> 282505 Service stop
2024-10-28 11:30:38 modem[2076]: <7> 292036 backup: switch network to WIRED.
2024-10-28 11:30:33 led-controller[1625]: <6> 288051 Start to run WAN1_ON
2024-10-28 11:30:33 led-controller[1625]: <6> 288051 Start to run WAN0_OFF
2024-10-28 11:30:33 led-controller[1625]: <6> 288051 Start to run LAN_OFF
2024-10-28 11:30:31 nat[10032]: <6> 211501 Initialization succeeded
2024-10-28 11:30:31 nat[10032]: <6> 211501 Initialization succeeded
2024-10-28 11:30:26 modem[2076]: <7> 292036 backup: switch network to WIRED.
2024-10-28 11:30:25 nat[9006]: <6> 211501 Initialization succeeded
2024-10-28 11:30:25 nat[9006]: <6> 211501 Initialization succeeded
2024-10-28 11:30:25 led-controller[1625]: <6> 288051 Start to run WAN1_OFF
2024-10-28 11:30:25 led-controller[1625]: <6> 288051 Start to run WAN0_ON
2024-10-28 11:30:25 led-controller[1625]: <6> 288051 Start to run LAN_OFF
2024-10-28 08:33:02 modem[2076]: <7> 292036 backup: switch network to WIRED.
2024-10-28 08:32:46 upnp[27053]: <6> 217504 Service start
2024-10-28 08:32:46 upnp[27053]: <6> 217505 Service stop
2024-10-28 08:32:44 remote-management[26756]: <6> 282505 Service stop
2024-10-28 08:32:33 nat[25861]: <6> 211501 Initialization succeeded
2024-10-28 08:32:32 nat[25861]: <6> 211501 Initialization succeeded
2024-10-28 08:32:28 modem[2076]: <7> 292036 backup: switch network to WIRED.
2024-10-28 08:32:27 nat[24920]: <6> 211501 Initialization succeeded
2024-10-28 08:32:27 nat[24920]: <6> 211501 Initialization succeeded
2024-10-28 08:02:57 modem[2076]: <7> 292036 backup: switch network to WIRED.
2024-10-28 08:02:46 upnp[5368]: <6> 217504 Service start
2024-10-28 08:02:46 upnp[5368]: <6> 217505 Service stop
2024-10-28 08:02:45 remote-management[5109]: <6> 282505 Service stop
2024-10-28 08:02:31 nat[4189]: <6> 211501 Initialization succeeded
2024-10-28 08:02:31 nat[4189]: <6> 211501 Initialization succeeded
2024-10-28 08:02:27 modem[2076]: <7> 292036 backup: switch network to WIRED.
2024-10-28 08:02:26 nat[3223]: <6> 211501 Initialization succeeded
2024-10-28 08:02:26 nat[3223]: <6> 211501 Initialization succeeded
2024-10-28 07:32:53 modem[2076]: <7> 292036 backup: switch network to WIRED.
2024-10-28 07:32:46 upnp[16163]: <6> 217504 Service start
2024-10-28 07:32:46 upnp[16163]: <6> 217505 Service stop
2024-10-28 07:32:43 remote-management[15819]: <6> 282505 Service stop
2024-10-28 07:32:32 led-controller[1625]: <6> 288051 Start to run WAN1_ON
2024-10-28 07:32:32 led-controller[1625]: <6> 288051 Start to run WAN0_OFF
2024-10-28 07:32:32 led-controller[1625]: <6> 288051 Start to run LAN_OFF
2024-10-28 07:32:31 nat[14875]: <6> 211501 Initialization succeeded
2024-10-28 07:32:30 nat[14875]: <6> 211501 Initialization succeeded
2024-10-28 07:32:26 modem[2076]: <7> 292036 backup: switch network to WIRED.
2024-10-28 07:32:25 nat[13920]: <6> 211501 Initialization succeeded
2024-10-28 07:32:25 nat[13920]: <6> 211501 Initialization succeeded
2024-10-28 07:32:24 led-controller[1625]: <6> 288051 Start to run WAN1_OFF
2024-10-28 07:32:24 led-controller[1625]: <6> 288051 Start to run WAN0_ON
2024-10-28 07:32:24 led-controller[1625]: <6> 288051 Start to run LAN_OFF
2024-10-28 04:34:49 upnp[31783]: <6> 217504 Service start
2024-10-28 04:34:49 upnp[31783]: <6> 217505 Service stop
2024-10-28 04:34:47 modem[2076]: <7> 292036 backup: switch network to WIRED.
2024-10-28 04:34:46 remote-management[31493]: <6> 282505 Service stop
2024-10-28 04:34:34 led-controller[1625]: <6> 288051 Start to run WAN1_ON
2024-10-28 04:34:34 led-controller[1625]: <6> 288051 Start to run WAN0_OFF
2024-10-28 04:34:34 led-controller[1625]: <6> 288051 Start to run LAN_OFF
2024-10-28 04:34:33 nat[30523]: <6> 211501 Initialization succeeded
2024-10-28 04:34:32 nat[30523]: <6> 211501 Initialization succeeded
2024-10-28 04:34:28 modem[2076]: <7> 292036 backup: switch network to WIRED.
2024-10-28 04:34:27 nat[29593]: <6> 211501 Initialization succeeded
2024-10-28 04:34:27 nat[29593]: <6> 211501 Initialization succeeded
2024-10-28 04:34:21 led-controller[1625]: <6> 288051 Start to run WAN1_OFF
2024-10-28 04:34:21 led-controller[1625]: <6> 288051 Start to run WAN0_ON
2024-10-28 04:34:21 led-controller[1625]: <6> 288051 Start to run LAN_OFF
2024-10-28 04:32:05 led-controller[1625]: <6> 288051 Start to run WAN1_ON
2024-10-28 04:32:05 led-controller[1625]: <6> 288051 Start to run WAN0_OFF
2024-10-28 04:32:05 led-controller[1625]: <6> 288051 Start to run LAN_OFF
2024-10-28 04:31:57 led-controller[1625]: <6> 288051 Start to run WAN1_OFF
2024-10-28 04:31:57 led-controller[1625]: <6> 288051 Start to run WAN0_ON
2024-10-28 04:31:57 led-controller[1625]: <6> 288051 Start to run LAN_OFF
2024-10-28 04:31:55 led-controller[1625]: <6> 288051 Start to run WAN1_OFF
2024-10-28 04:31:55 led-controller[1625]: <6> 288051 Start to run WAN0_OFF
2024-10-28 04:31:55 led-controller[1625]: <6> 288051 Start to run LAN_OFF
2024-10-28 04:04:45 upnp[10001]: <6> 217504 Service start
2024-10-28 04:04:45 upnp[10001]: <6> 217505 Service stop
2024-10-28 04:04:44 modem[2076]: <7> 292036 backup: switch network to WIRED.
2024-10-28 04:04:44 remote-management[9670]: <6> 282505 Service stop
2024-10-28 04:04:33 led-controller[1625]: <6> 288051 Start to run WAN1_ON
2024-10-28 04:04:33 led-controller[1625]: <6> 288051 Start to run WAN0_OFF
2024-10-28 04:04:33 led-controller[1625]: <6> 288051 Start to run LAN_OFF
2024-10-28 04:04:32 nat[8782]: <6> 211501 Initialization succeeded
2024-10-28 04:04:31 nat[8782]: <6> 211501 Initialization succeeded
2024-10-28 04:04:27 modem[2076]: <7> 292036 backup: switch network to WIRED.
2024-10-28 04:04:26 nat[7827]: <6> 211501 Initialization succeeded
2024-10-28 04:04:26 nat[7827]: <6> 211501 Initialization succeeded
2024-10-28 04:04:21 led-controller[1625]: <6> 288051 Start to run WAN1_OFF
2024-10-28 04:04:21 led-controller[1625]: <6> 288051 Start to run WAN0_ON
2024-10-28 04:04:21 led-controller[1625]: <6> 288051 Start to run LAN_OFF
2024-10-28 03:34:47 upnp[20783]: <6> 217504 Service start
2024-10-28 03:34:47 upnp[20783]: <6> 217505 Service stop
2024-10-28 03:34:44 remote-management[20410]: <6> 282505 Service stop
2024-10-28 03:34:40 modem[2076]: <7> 292036 backup: switch network to WIRED.
2024-10-28 03:34:33 led-controller[1625]: <6> 288051 Start to run WAN1_ON
2024-10-28 03:34:33 led-controller[1625]: <6> 288051 Start to run WAN0_OFF
2024-10-28 03:34:32 led-controller[1625]: <6> 288051 Start to run LAN_OFF
2024-10-28 03:34:31 nat[19484]: <6> 211501 Initialization succeeded
2024-10-28 03:34:31 nat[19484]: <6> 211501 Initialization succeeded
2024-10-28 03:34:26 modem[2076]: <7> 292036 backup: switch network to WIRED.
2024-10-28 03:34:26 nat[18544]: <6> 211501 Initialization succeeded
2024-10-28 03:34:25 nat[18544]: <6> 211501 Initialization succeeded
2024-10-28 03:34:20 led-controller[1625]: <6> 288051 Start to run WAN1_OFF
2024-10-28 03:34:20 led-controller[1625]: <6> 288051 Start to run WAN0_ON
2024-10-28 03:34:20 led-controller[1625]: <6> 288051 Start to run LAN_OFF
2024-10-28 03:04:44 upnp[31405]: <6> 217504 Service start
2024-10-28 03:04:44 upnp[31405]: <6> 217505 Service stop
2024-10-28 03:04:42 remote-management[31079]: <6> 282505 Service stop
2024-10-28 03:04:37 modem[2076]: <7> 292036 backup: switch network to WIRED.
2024-10-28 03:04:31 led-controller[1625]: <6> 288051 Start to run WAN1_ON
2024-10-28 03:04:31 led-controller[1625]: <6> 288051 Start to run WAN0_OFF
2024-10-28 03:04:31 led-controller[1625]: <6> 288051 Start to run LAN_OFF
2024-10-28 03:04:30 nat[30138]: <6> 211501 Initialization succeeded
2024-10-28 03:04:30 nat[30138]: <6> 211501 Initialization succeeded
2024-10-28 03:04:25 modem[2076]: <7> 292036 backup: switch network to WIRED.
2024-10-28 03:04:25 nat[29207]: <6> 211501 Initialization succeeded
2024-10-28 03:04:24 nat[29207]: <6> 211501 Initialization succeeded
2024-10-28 03:04:09 led-controller[1625]: <6> 288051 Start to run WAN1_OFF
2024-10-28 03:04:09 led-controller[1625]: <6> 288051 Start to run WAN0_ON
2024-10-28 03:04:09 led-controller[1625]: <6> 288051 Start to run LAN_OFF
2024-10-28 00:06:47 upnp[15315]: <6> 217504 Service start
2024-10-28 00:06:47 upnp[15315]: <6> 217505 Service stop
2024-10-28 00:06:43 remote-management[14958]: <6> 282505 Service stop
2024-10-28 00:06:33 led-controller[1625]: <6> 288051 Start to run WAN1_ON
2024-10-28 00:06:33 led-controller[1625]: <6> 288051 Start to run WAN0_OFF
2024-10-28 00:06:33 led-controller[1625]: <6> 288051 Start to run LAN_OFF
2024-10-28 00:06:31 nat[14068]: <6> 211501 Initialization succeeded
2024-10-28 00:06:31 nat[14068]: <6> 211501 Initialization succeeded
2024-10-28 00:06:30 modem[2076]: <7> 292036 backup: switch network to WIRED.
2024-10-28 00:06:27 modem[2076]: <7> 292036 backup: switch network to WIRED.
2024-10-28 00:06:26 nat[13122]: <6> 211501 Initialization succeeded
2024-10-28 00:06:26 nat[13122]: <6> 211501 Initialization succeeded
2024-10-28 00:06:21 led-controller[1625]: <6> 288051 Start to run WAN1_OFF
2024-10-28 00:06:21 led-controller[1625]: <6> 288051 Start to run WAN0_ON
2024-10-28 00:06:21 led-controller[1625]: <6> 288051 Start to run LAN_OFF
2024-10-27 23:37:00 modem[2076]: <7> 292036 backup: switch network to WIRED.
2024-10-27 23:36:44 upnp[26132]: <6> 217504 Service start
2024-10-27 23:36:44 upnp[26132]: <6> 217505 Service stop
2024-10-27 23:36:43 remote-management[25791]: <6> 282505 Service stop
2024-10-27 23:36:31 nat[24879]: <6> 211501 Initialization succeeded
2024-10-27 23:36:30 nat[24879]: <6> 211501 Initialization succeeded
2024-10-27 23:36:26 modem[2076]: <7> 292036 backup: switch network to WIRED.
2024-10-27 23:36:25 nat[23932]: <6> 211501 Initialization succeeded
2024-10-27 23:36:25 nat[23932]: <6> 211501 Initialization succeeded
2024-10-27 20:38:53 modem[2076]: <7> 292036 backup: switch network to WIRED.
2024-10-27 20:38:46 upnp[9493]: <6> 217504 Service start
2024-10-27 20:38:45 upnp[9493]: <6> 217505 Service stop
2024-10-27 20:38:44 remote-management[9168]: <6> 282505 Service stop
2024-10-27 20:38:32 nat[8274]: <6> 211501 Initialization succeeded
2024-10-27 20:38:32 nat[8274]: <6> 211501 Initialization succeeded
2024-10-27 20:38:27 modem[2076]: <7> 292036 backup: switch network to WIRED.
2024-10-27 20:38:27 nat[7339]: <6> 211501 Initialization succeeded
2024-10-27 20:38:27 nat[7339]: <6> 211501 Initialization succeeded
2024-10-27 20:08:50 modem[2076]: <7> 292036 backup: switch network to WIRED.
2024-10-27 20:08:47 upnp[20319]: <6> 217504 Service start
2024-10-27 20:08:47 upnp[20319]: <6> 217505 Service stop
2024-10-27 20:08:44 remote-management[19963]: <6> 282505 Service stop
2024-10-27 20:08:31 nat[19002]: <6> 211501 Initialization succeeded
2024-10-27 20:08:31 nat[19002]: <6> 211501 Initialization succeeded
2024-10-27 20:08:27 modem[2076]: <7> 292036 backup: switch network to WIRED.
2024-10-27 20:08:26 nat[18069]: <6> 211501 Initialization succeeded
2024-10-27 20:08:26 nat[18069]: <6> 211501 Initialization succeeded
2024-10-27 19:38:46 modem[2076]: <7> 292036 backup: switch network to WIRED.
2024-10-27 19:38:46 upnp[30960]: <6> 217504 Service start
2024-10-27 19:38:45 upnp[30960]: <6> 217505 Service stop
2024-10-27 19:38:44 remote-management[30673]: <6> 282505 Service stop
2024-10-27 19:38:32 nat[29768]: <6> 211501 Initialization succeeded
2024-10-27 19:38:32 nat[29768]: <6> 211501 Initialization succeeded
2024-10-27 19:38:26 nat[28723]: <6> 211501 Initialization succeeded
2024-10-27 19:38:26 nat[28723]: <6> 211501 Initialization succeeded
2024-10-27 19:38:26 modem[2076]: <7> 292036 backup: switch network to WIRED.
2024-10-27 19:08:44 upnp[9162]: <6> 217504 Service start
2024-10-27 19:08:43 upnp[9162]: <6> 217505 Service stop
2024-10-27 19:08:43 modem[2076]: <7> 292036 backup: switch network to WIRED.
2024-10-27 19:08:42 remote-management[8834]: <6> 282505 Service stop
2024-10-27 19:08:30 nat[7959]: <6> 211501 Initialization succeeded
2024-10-27 19:08:30 nat[7959]: <6> 211501 Initialization succeeded
2024-10-27 19:08:24 modem[2076]: <7> 292036 backup: switch network to WIRED.
2024-10-27 19:08:24 nat[6951]: <6> 211501 Initialization succeeded
2024-10-27 19:08:24 nat[6951]: <6> 211501 Initialization succeeded
2024-10-27 14:36:07 imb[2763]: <6> 218507 Daemon connection succeeded
2024-10-27 14:36:07 imb[2763]: <6> 218012 ARP Binding disabled
2024-10-27 14:36:07 imb[2763]: <6> 218506 Config interface initialization succeeded
2024-10-27 14:36:07 imb[2763]: <6> 218501 Initialization succeeded
2024-10-27 14:35:48 led-controller[1625]: <6> 288051 Start to run WIFI2G_OFF
2024-10-27 14:35:48 led-controller[1625]: <6> 288051 Start to run WIFI5G_ON
2024-10-27 14:35:18 imb[30302]: <6> 218507 Daemon connection succeeded
2024-10-27 14:35:18 imb[30302]: <6> 218012 ARP Binding disabled
2024-10-27 14:35:18 imb[30302]: <6> 218506 Config interface initialization succeeded
2024-10-27 14:35:18 imb[30302]: <6> 218501 Initialization succeeded
2024-10-27 14:35:05 led-controller[1625]: <6> 288051 Start to run WIFI2G_OFF
2024-10-27 14:34:27 imb[26151]: <6> 218507 Daemon connection succeeded
2024-10-27 14:34:27 imb[26151]: <6> 218012 ARP Binding disabled
2024-10-27 14:34:27 imb[26151]: <6> 218506 Config interface initialization succeeded
2024-10-27 14:34:27 imb[26151]: <6> 218501 Initialization succeeded
2024-10-27 14:34:08 led-controller[1625]: <6> 288051 Start to run WIFI2G_OFF
2024-10-27 14:34:08 led-controller[1625]: <6> 288051 Start to run WIFI5G_ON
2024-10-27 14:34:07 wireless[22993]: <6> 208040 Wireless band 2.4G switch set off
2024-10-27 14:32:52 led-controller[1625]: <6> 288051 Start to run WAN1_ON
2024-10-27 14:32:52 led-controller[1625]: <6> 288051 Start to run WAN0_OFF
2024-10-27 14:32:52 led-controller[1625]: <6> 288051 Start to run LAN_OFF
2024-10-27 14:32:13 upnp[17176]: <6> 217504 Service start
2024-10-27 14:32:13 upnp[17176]: <6> 217505 Service stop
2024-10-27 14:32:10 remote-management[16868]: <6> 282505 Service stop
2024-10-27 14:32:06 modem[2076]: <7> 292036 backup: switch network to WIRED.
2024-10-27 14:32:03 nat[15471]: <6> 211021 IPSEC ALG enabled
2024-10-27 14:32:03 nat[15471]: <6> 211021 L2TP ALG enabled
2024-10-27 14:32:03 nat[15471]: <6> 211021 PPTP ALG enabled
2024-10-27 14:32:03 nat[15471]: <6> 211021 SIP ALG enabled
2024-10-27 14:32:03 nat[15471]: <6> 211021 RTSP ALG enabled
2024-10-27 14:32:03 nat[15471]: <6> 211021 H323 ALG enabled
2024-10-27 14:32:03 nat[15471]: <6> 211021 TFTP ALG enabled
2024-10-27 14:32:03 nat[15471]: <6> 211021 FTP ALG enabled
2024-10-27 14:31:59 led-controller[1625]: <6> 288051 Start to run WAN1_ON
2024-10-27 14:31:59 led-controller[1625]: <6> 288051 Start to run WAN0_OFF
2024-10-27 14:31:59 led-controller[1625]: <6> 288051 Start to run LAN_OFF
2024-10-27 14:31:59 nat[15471]: <6> 211501 Initialization succeeded
2024-10-27 14:31:58 nat[15471]: <6> 211501 Initialization succeeded

 

 

Any suggestions are greatly appreciated.

 

 

Regards

 

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#1
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Re:Router loses connection
a week ago

  @Rado123 

Hi,

 

Please use a wired device to test if the internet from ONT is stable or not.

 

On the router, you can change the DNS settings to Google DNS.

And also change the Ethernet cable between the router and the ONT.

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#2
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