No internet connection

No internet connection

No internet connection
No internet connection
2024-05-27 12:17:12 - last edited 2024-06-05 01:50:41
Model: Archer AX12  
Hardware Version: V1
Firmware Version: 0.1

Why my internet in router got red? Can someone help resolve my problem.

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1 Accepted Solution
Re:No internet connection-Solution
2024-05-28 04:06:18 - last edited 2024-06-05 01:50:41

  @Zamankhuri 

 

Hi, thanks for posting question here.

If no network access with your router and the Internet LED is orange/red, you may try the following troubleshooting

    1. Unplug your router from the modem, connect your PC directly into the modem to verify the Internet status of your ISP.

    2. Reboot the ISP Modem and the Router, you must firstly power on the Router, once the router's fully powered on, power on the modem.

    3. Login to the web UI via http://tplinkwifi.net and set it up following the Quick Setup.

    4. If your PC has Internet when connected to the modem, but the Router still doesn't, please go to Advanced > Network > Internet > Mac Clone to clone the mac address of your PC. This FAQ contains detailed instructions of Mac Clone.

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Re:No internet connection-Solution
2024-05-28 04:06:18 - last edited 2024-06-05 01:50:41

  @Zamankhuri 

 

Hi, thanks for posting question here.

If no network access with your router and the Internet LED is orange/red, you may try the following troubleshooting

    1. Unplug your router from the modem, connect your PC directly into the modem to verify the Internet status of your ISP.

    2. Reboot the ISP Modem and the Router, you must firstly power on the Router, once the router's fully powered on, power on the modem.

    3. Login to the web UI via http://tplinkwifi.net and set it up following the Quick Setup.

    4. If your PC has Internet when connected to the modem, but the Router still doesn't, please go to Advanced > Network > Internet > Mac Clone to clone the mac address of your PC. This FAQ contains detailed instructions of Mac Clone.

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