Archer C6 drops internet connection

Archer C6 drops internet connection

Archer C6 drops internet connection
Archer C6 drops internet connection
2024-11-10 20:30:18 - last edited 2024-11-18 08:11:47
Model: Archer C6  
Hardware Version: V4
Firmware Version: 1.13.6 Build 240430 Rel.54880n(4555)


My Archer C6 V4.0 router operates in Access Point mode, it drops the internet connection (WLAN and all ethernet ports) many times. I have to reboot the router to get the internet connection back. LEDs are green even if the internet connection is gone, when I touch the router it is not warm, incoming ethernet cable (coming from ISP router) has internet connection. 

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#1
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1 Accepted Solution
Re:Archer C6 drops internet connection-Solution
2024-11-11 09:18:37 - last edited 2024-11-18 08:11:47

  @Fifty56 

Hi,

 

Please check if other device can stably get internet when connect to the same port and Ethernet cable.

Or you can also connect the Archer C6 to different LAN ports on the main router or change Ethernet cables.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:Archer C6 drops internet connection-Solution
2024-11-11 09:18:37 - last edited 2024-11-18 08:11:47

  @Fifty56 

Hi,

 

Please check if other device can stably get internet when connect to the same port and Ethernet cable.

Or you can also connect the Archer C6 to different LAN ports on the main router or change Ethernet cables.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
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#2
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Re:Archer C6 drops internet connection
2 weeks ago

  @Sunshine,

 

I have tried the followings:

- changed LAN ports on the main router (did not help)
- put a switch between the main router and my Archer 6, so now I have the following configuration: [MAIN-ROUTER] - [TPLINK SWITCH] - [ARCHER6]
Now I have some devices connected to the switch using Ethernet cable: TV, smart box, IP cameras, etc. I do not have any device connected to the archer6 using Ethernet cable, only connected to the WiFi of archer6

 

The issue still exist, archer6 drops the internet connection at least once per week. All devices connected to the WiFi of archer6 loose connection to the internet, but other devices which are connected to the switch using Ethernet cable still connected to the internet.  

 

Seems to be an issue with my archer6 :(
 

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