MR600 v3 - Switzerland - 4G+ on and off
Hi,
The 4G+ LED on my MR600 v3 regularly switches between on and off.
Network Mode is 4G Only. Selected Manual Bands are 3 and 20 (Sunrise - Switzerland). ISP settings shd be correct and current (ISP File 23021501).
DL and UL speed varies considerably (despite 100% signal strength), e.g. some 65 Mbps DL / 36Mbps UL initially (at 20:50h) and 20Mbps DL / 33 Mbps UL some hours later (00:34h), then 47Mbps DL and 32Mbps UL (00:43h).
System Log also shows constant switching between LTE and LTE Plus, e.g. as follows:
| 3 | 2023-03-25 00:43:45 | 4G | Information | USER: Network type is LTE. |
| 4 | 2023-03-25 00:43:11 | 4G | Information | USER: Network type is LTE PLUS. |
| 5 | 2023-03-25 00:43:11 | 4G | Information | USER: Network type is LTE. |
| 6 | 2023-03-25 00:43:10 | 4G | Information | USER: Network type is LTE PLUS. |
| 7 | 2023-03-25 00:43:09 | 4G | Information | USER: Network type is LTE. |
| 8 | 2023-03-25 00:43:08 | 4G | Information | USER: Network type is LTE PLUS. |
Is there a way to get more stable DL/UL speeds / force 4G+?
Thanks,
Gerald
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Many thanks, much appreciated. Received the email from your team with a new ticket no. this morning, and look forward to working with them to get this fixed.
Best
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Same here. Just got my v3 with O2 sim here in germany. Band 1,3 and 20 are reachable but most of the time only one band is connected. Two bands work for 1-2 (log tells that) seconds and after f.e. a speedtest with 170mbit/s its back on only one band and under 80mbits/s. Not bad but i bought this router to use two bands at once.
Base station is 600m from me.
- Copy Link
- Report Inappropriate Content
Thanks, PoneG, that is helpful to know. TPL support has contacted me and I will refer to your reply as well.
Best
- Copy Link
- Report Inappropriate Content
Hi, do you have any other LTE Advanced Cat6 product for comparison?
If so, what is the model number? please let us know the band information and speed working on another device with the same SIM card and same location.
- Copy Link
- Report Inappropriate Content
Hi, are you using automatic band or manually selected band? who is your ISP?
Please also confirm if you have any other LTE Advanced Cat6 product for comparison.
- Copy Link
- Report Inappropriate Content
I had a cat7 of another brand that just run with 30/40mbits and no external antenna, so i changed to tplink. Wasnt able to set bands there as the interface was restricted.
I have a external antenna with multiband but that did not get the longer ca or faster speed than with the tplinks antennas.
My smartphone has cat23 so its kind of unfair against the cat6 but its connected to all 3 bands at the same time at the same spot with max speed. Its right at a window
- Copy Link
- Report Inappropriate Content
Hi, may I know if your cat7 of another brand shows its working band(s) or not even though it doesn't allow manual band selection?
For the cat23 of your smartphone, you mentioned that it is connected to all three bands all the time, may I know if it is using the same SIM card and the internet speed it could reach?
- Copy Link
- Report Inappropriate Content
The cat7 does not show that. Its has restricted access and not many options.
Yes the phone has used the same sim card that is in the router now. Went to 225 mbit/s as the maximum speed that my contract has.
- Copy Link
- Report Inappropriate Content
I used manual selection of bands (1,3) it keeps changing from 4g+ to 4g and sometimes the indicator of 4g/4g+ is not showing. (4g+ 30-40mbps download speed) ( 4g around 6-13mbps downloadspeed.)
I have Xiaomi 11i phone that has Ca and it works perfectly fine.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 5
Views: 10564
Replies: 71
Voters 1
