Archer VR400 AC1200 keeps disconnecting on the 2.5ghz band

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Archer VR400 AC1200 keeps disconnecting on the 2.5ghz band

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Anesh

2019-12-26 16:14:00

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2019-12-26

Archer VR400 AC1200 keeps disconnecting on the 2.5ghz band

2019-12-26 16:14:00

Model: Archer VR400

Hardware Version: V2

Firmware Version: 0.2.0 0.9.1 v0070.0 Build 170719 Rel.63031n

Hi there. I am hoping that someone can help. I am experiencing an issue with regards to the 2.5ghz band connectivity. The Wi-Fi connection randomly disconnects and the devices that use this connection appear to be connecting and disconnecting continuously. The only solution would be to reboot the router. This occurs several times each day.

The 5ghz band seems to be working perfectly fine. Does anyone have any idea what could be wrong?

1 Reply

Kevin_Z

2019-12-30 10:41:14

Posts: 21607

Helpful: 5054

Solutions: 2546

Stories: 21

Registered: 2018-12-24

Re:Archer VR400 AC1200 keeps disconnecting on the 2.5ghz band

2019-12-30 10:41:14

@Anesh

Hello, may I know how many devices connect to the 2.4GHz at the same time? Is there any heavy traffic network activities?

Is it still connected to the TP-Link wifi but no internet or it loses connection at all?

Have you ever tried to change the wireless settings to give it a go, including the wireless channel and channel width. For 2.4GHz, you can use channel 1, 6 and 11.

Besides, please ensure that the firmware is up to date.

May it help.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

Archer VR400 AC1200 keeps disconnecting on the 2.5ghz band

Archer VR400 AC1200 keeps disconnecting on the 2.5ghz band

Information

Voters 0

Tags