Vr400 keeps disconnecting from internet
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I have vr400 and I keep losing internet from time to time for at least a few min. Both wifi and LAN.
When I look on my phone its connected to the wifi but it says "internet may not be available"
My internet supplier says he didn't see any disconnections on his side.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
I've been having the same problem with the same model for months. I tried everything but nothing seems to fix the unstable connection. Can someone please help?
- Copy Link
- Report Inappropriate Content
I have the same issue here. Random disconnects that are not an actual sync drops. Happens more often when using the full upload bandwidth. Takes several minutes to recover or needs a reboot. ISP says no issue, doesn't do it with my old Openreach modem etc.
Firmware Version:0.2.0 0.9.1 v0070.0 Build 170719 Rel.63031n
- Copy Link
- Report Inappropriate Content
@Saydon same problem here, tried factory restoring but still nothing. loosing connection mulitple times per day now
- Copy Link
- Report Inappropriate Content
Same here, late evening or overnight it disconnects, I don't see it rebooting in the logs. I saw a suggestion elsewhere that V3 hardware (eg C1200) got this update on 13.05.2020:
"Improved connection stability, fixed issue that router disconnects due to frequent DHCP requests"
I think we need to persuade TPLink to issue a firmware update for our VR400 V2 to address that issue that seems like the one we are suffering.
I've already asked Support for this - I would ask everyone on this thread to contact TPlInk support too and request the same, hopefully they will then do it.
- Copy Link
- Report Inappropriate Content
@Saydon Hooray a new firmware release has been issued... good luck to everyone, hope this resolves our issues
https://www.tp-link.com/en/support/download/archer-vr400/#Firmware
- Copy Link
- Report Inappropriate Content
@sc597 So far so good... no issues since new firmware deployed..
- Copy Link
- Report Inappropriate Content
Iam updated to latest version and still facing that issue
internet goes off though internet lamb light is on
i try to disconnects from settings it doesn't work you have to reboot
- Copy Link
- Report Inappropriate Content
@zageng To be honest I think I've had the issue subsequent to applying the new firmware, so not fixed. Sigh...
There is a newish EU firmware on the official site, maybe worth trying that?: https://www.tp-link.com/uk/support/download/archer-vr400/v2/
| ArcherVR400(EU)_V2_200706 |
|---|
| Published Date: 2020-06-28 |
- Copy Link
- Report Inappropriate Content
i have just installed that firmware a few hours ago
that firmware is found on UK site only and not found in our country let's see if it will fix the problem
I don't know why tplink doesn't release it for all countries at one time
- Copy Link
- Report Inappropriate Content
Is problem solved? Mine continues.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 2
Views: 8909
Replies: 28
Voters 1
