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archer vr400 v2 keeps disconnecting

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archer vr400 v2 keeps disconnecting

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
archer vr400 v2 keeps disconnecting
archer vr400 v2 keeps disconnecting
2020-08-16 19:01:03
Model: Archer VR400  
Hardware Version: V2
Firmware Version: 0.2.0 0.9.1 v0070.0 Build 170719 Rel.63031n

Hi, Iam updated to latest version of software and vr400 keeps disconnecting from time to time 

that issue is n't found on isp huawi router 

I don't know why I face disconnecting issue with tplink routers

the more disappointing issue is that router doesn't reconnect , even if I manually from setting disconnect and connect it doesn't obtain new ip

you have to either reboot from settings or manually 

?

Iam wondering where is tplink support

 

 

 

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Re:archer vr400 v2 keeps disconnecting
2020-08-18 00:32:00

@zageng 

Good day.

Thank you very much for your time and patience.

For your case, we might need your help to check the following information:

Did the unstable connection start after the firmware update?

Who is your internet service provider and At the back of the VR400, is it the DSL port connected to the internet provider, or the Ethernet port?

When the internet dropped, is there any change on the LED lights on the modem?

Have you ever noticed that if both wired connections and wireless connections have the same issue or just wireless?

 

Thank you very much!

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#2
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Re:archer vr400 v2 keeps disconnecting
2020-08-18 23:36:59

Yea @zageng what was the sky color when you got the error :)

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#3
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