TL-MR6400 the Internet will down but all lights on
Hello,
there have some problem happen to the router that I had just bought for 3 days.
The Internet will be down suddenly,sometimes 10 mins ,sometimes half an hour.
Then I reopen it. However, it will be down again and again.
I try some method. Like ,set primary DNS to 8.8.8.8,reset the router...
It still keep in the cycle..
here is the System log,but the ip display is not 0:
2019-07-04 11:59:26 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
2019-07-04 12:00:37 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:00:40 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:00:43 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:00:48 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:00:51 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:00:54 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
2019-07-04 12:02:35 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:02:38 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:02:41 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:02:46 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:02:49 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:02:52 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
2019-07-04 12:02:57 [5] DHCPD: Recv REQUEST from 14:AB:C5:6F:DD:44
2019-07-04 12:02:57 [5] DHCPD: Send ACK to 192.168.1.101
2019-07-04 12:05:03 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:05:06 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:05:09 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:05:14 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:05:17 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:05:20 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
2019-07-04 12:07:31 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:07:34 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:07:37 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:07:42 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:07:45 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:07:48 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
2019-07-04 12:09:59 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:10:02 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:10:05 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:10:10 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:10:13 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:10:16 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
2019-07-04 12:12:27 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:12:30 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:12:33 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:12:38 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:12:41 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:12:44 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
2019-07-04 12:14:55 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:14:58 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:15:01 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:15:06 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:15:09 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:15:12 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
2019-07-04 12:17:23 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:17:26 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:17:29 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:17:34 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:17:37 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:17:40 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
thanks for looking,helping.
Please excuse my poor English..
Have a nice day.
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Hi @Sunshine ,
I appreciate I'm on different hardware (MR400 v3) but given it's the same symptoms and log messages I'm hoping there's a similar firmware fix available. Let me know if it's better to start a new thread or contact support.
Original post: "I've been using the MR400 v3 in the UK for a couple of months now, all good except this same issue where it will often take a little while to establish a connection, but no issues during an active connection e.g. streaming. Same logs as others i.e. "Recv no OFFER, DHCP Service unavailable". Firmware Version:1.9.0 0.9.1 v0001.0 Build 190307 Rel.45273n."
Thanks
Jon
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Hello,
I have a MR6400 V3 from Vodafone Romania and I am facing connection issues aswell. Only after a hard reset it will work again for a while. I have set a daily scheduled reboot to see if this improves the situation, but it doesn't.
Could you please send me the internal firmware you mentioned in the other threads?
At the moment i am using:
Firmware Version:1.6.0 0.9.1 v0001.0 Build 181022 Rel.40644n
Hardware Version:TL-MR6400(EU) v3 00000001
Thank you,
Dorian
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Hi,
I am also facing the same issue, and my router details are:
Firmware Version:1.12.0 0.9.1 v0001.0
Build 190730 RC.59984n
Hardware Version:TL-MR6400 v4 00000001
Only for the past two weeks, I am getting the messages Send DISCOVER with request ip 0.0.0.0 and unicast flag 1 and Recv no OFFER, DHCP Service unavailable. Please help me fix this issue ASAP.
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i am using the same firmware 1.6.00.9.1 v0001.0 Build 181022 Rel. 40644n on the same Hardware version TL-MR6400 v3 00000001
Could you send me the firmware, please.
Thanks.
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You can find it here as per the router version:
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Hi @Sunshine !
I have an MR6400 V3 LTE router, what is freezing almost every day. When it freezes, all LEDs lit, as it is, but cannot access the router from LAN, WAN or WIFI, It is totally frozen... After a hard reboot, everything is okay. The LOG doesn't show any error...
The firmware I'm using is:
Firmware Version:1.11.0 0.9.1 v0001.0 Build 200325 Rel.56677n
(The freezing is present in the firmwares before this one too)
Can you suggest me something?
Thanks!
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