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TL-MR6400 the Internet will down but all lights on

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TL-MR6400 the Internet will down but all lights on

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

leee

2019-07-04 05:54:31 - last edited 2019-07-08 06:02:07

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Registered: 2019-07-04

TL-MR6400 the Internet will down but all lights on

2019-07-04 05:54:31 - last edited 2019-07-08 06:02:07

Model: TL-MR6400

Hardware Version: V3

Firmware Version: 1.1.0 0.9.1 v0001.0 Build 181116 Rel.57786n

Hello,

there have some problem happen to the router that I had just bought for 3 days.

The Internet will be down suddenly,sometimes 10 mins ,sometimes half an hour.

Then I reopen it. However, it will be down again and again.

I try some method. Like ,set primary DNS to 8.8.8.8,reset the router...

It still keep in the cycle..

here is the System log,but the ip display is not 0:

2019-07-04 11:59:26 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
2019-07-04 12:00:37 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:00:40 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:00:43 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:00:48 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:00:51 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:00:54 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
2019-07-04 12:02:35 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:02:38 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:02:41 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:02:46 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:02:49 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:02:52 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
2019-07-04 12:02:57 [5] DHCPD: Recv REQUEST from 14:AB:C5:6F:DD:44
2019-07-04 12:02:57 [5] DHCPD: Send ACK to 192.168.1.101
2019-07-04 12:05:03 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:05:06 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:05:09 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:05:14 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:05:17 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:05:20 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
2019-07-04 12:07:31 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:07:34 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:07:37 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:07:42 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:07:45 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:07:48 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
2019-07-04 12:09:59 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:10:02 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:10:05 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:10:10 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:10:13 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:10:16 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
2019-07-04 12:12:27 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:12:30 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:12:33 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:12:38 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:12:41 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:12:44 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
2019-07-04 12:14:55 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:14:58 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:15:01 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:15:06 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:15:09 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:15:12 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
2019-07-04 12:17:23 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:17:26 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:17:29 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2019-07-04 12:17:34 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:17:37 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2019-07-04 12:17:40 [5] DHCPC: Recv no OFFER, DHCP Service unavailable

thanks for looking,helping.

Please excuse my poor English..

Have a nice day.

81 Reply

Cyrex

LV1

2020-01-07 13:55:14

Posts: 7

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Registered: 2020-01-07

Re:TL-MR6400 the Internet will down but all lights on

2020-01-07 13:55:14

@Kevin_Z

Hi ,

I guess I am having same disconnection issues ... getting mad with it :-(

My connection to 3 Italia (verified correct APN data in it) disconnect and reconnect continuously. Changing to 3G doesn't help.

Here are my data:

Software: 1.9.0 0.9.1 v0001.0 Build 190307 Rel.54196n

Hardware: Archer MR200 v4 00000001

Please help me with this issue.

Best Regards

#24

RayclChen

LV1

2020-01-19 03:54:25

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Re:TL-MR6400 the Internet will down but all lights on

2020-01-19 03:54:25

@leee I have the same problems with firmware on a TL-MR6400 v3. Can you send met the beta firmware too ? I bought it in the taiwan (Asia) Regards.

#25

Kevin_Z

2020-01-20 10:04:59

Posts: 21782

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Registered: 2018-12-24

Re:TL-MR6400 the Internet will down but all lights on

2020-01-20 10:04:59

@RayclChen

Send it to you.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

#26

Kevin_Z

2020-01-22 07:42:47

Posts: 21782

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Registered: 2018-12-24

Re:TL-MR6400 the Internet will down but all lights on

2020-01-22 07:42:47

@Cyrex

Hello, sorry to respond late. We have released a beta firmware, which you can install to test its performance.

Our engineer will email you the download link and other information needed to locate this issue. Please check your inbox.

Good day.

#27

Kevin_Z

2020-01-22 07:51:41

Posts: 21782

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Registered: 2018-12-24

Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:TL-MR6400 the Internet will down but all lights on

2020-01-22 07:51:41

@MNaujokas @Yassir

Hello, sorry to respond late. Our engineer will email you the download link and information needed to do further analysis.

Please check your inbox and kindly provide those information mentioned.

Thanks a lot.

#28

Cyrex

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2020-01-22 10:54:32

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Re:TL-MR6400 the Internet will down but all lights on

2020-01-22 10:54:32

@Kevin_Z

Thanks a lot!

One more question , if I can.

Is the OneMesh support still in the delivery roadmap of MR200 V4 ? I bought it because of that incoming support too.

Thanks,

Ciro

#29

anjay

LV1

2020-01-22 11:21:41

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Registered: 2020-01-22

Re:TL-MR6400 the Internet will down but all lights on

2020-01-22 11:21:41

Hi, i have the same issue with my router, my hardware is V2, could you send me the file ? tx !

#30

Scott_Lin

LV1

2020-01-25 13:57:43 - last edited 2020-01-25 14:29:02

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Re:TL-MR6400 the Internet will down but all lights on

2020-01-25 13:57:43 - last edited 2020-01-25 14:29:02

@leee

@Kevin_Z

Hi Sir

i used MR6400 V3 in Taiwan

but sometime check evenlog

it shows ip=0.0.0.0

so...do you have new firmware to test?

#31

anjay

LV1

2020-01-28 07:07:10

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Registered: 2020-01-22

Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:TL-MR6400 the Internet will down but all lights on

2020-01-28 07:07:10

@Kevin_Z

Hi Kevin, i have same problem, MR6400 all on, but internet connected, only restart that i can do to reconnect internet,

could you help to send me the firmware ?

tx a ton.

#32

Scott_Lin

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2020-01-29 02:57:21

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Re:TL-MR6400 the Internet will down but all lights on

2020-01-29 02:57:21

@Kevin_Z

I need new firmware ,please

#33

TL-MR6400 the Internet will down but all lights on

TL-MR6400 the Internet will down but all lights on

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