Cannot connect to Wifi but can connect to Guest Wifi

Cannot connect to Wifi but can connect to Guest Wifi

Cannot connect to Wifi but can connect to Guest Wifi
Cannot connect to Wifi but can connect to Guest Wifi
Thursday
Model: Archer C24  
Hardware Version:
Firmware Version:

I bought this new Archer C24 router to replace my old Dlink router.

 

All my devices are able to connect, except for my laptop. And the funny thing is, when i enable Guest Wifi, the laptop can connect. The secured network, both 2.4G and 5G, that facing difficulty to connect.

 

May i check if anyone have the same experience?

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#1
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5 Reply
Re:Cannot connect to Wifi but can connect to Guest Wifi
Thursday - last edited Thursday

  @Mossycheong 

 

Make sure that you're with the latest FW on your Archer C24.

Try deleting those two networks on your laptop and add them agan. Then check if there's any improvement.

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#2
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Re:Cannot connect to Wifi but can connect to Guest Wifi
Thursday

  @terziyski 

Done that but status quo

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#3
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Re:Cannot connect to Wifi but can connect to Guest Wifi
Thursday

  @Mossycheong 

 

You could follow these troubeshooting guides then:

1.What should I do if I cannot find my wireless network or I cannot connect the wireless network ? (click)

2.Why cannot I connect to my wireless network ? (click)

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#4
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Re:Cannot connect to Wifi but can connect to Guest Wifi
Friday

  @terziyski still cannot

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#5
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Re:Cannot connect to Wifi but can connect to Guest Wifi
Friday

  @Mossycheong 

 

If this issue has been observed only with this device then probably you should look into its network adapter settings/properties, outdated drivers, etc.

If afer all, you can't pinpoint the problem you could always contact your local support for further assistance.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
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#6
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