Deco APP 3.8.102/3.8.112 - Prepare for A New Deco Onboarding Experience

Deco APP 3.8.102/3.8.112 - Prepare for A New Deco Onboarding Experience

20 Reply
Re:Deco APP 3.8.101 - Prepare for A New Deco Onboarding Experience
Monday

David-TP wrote

  @SayeemAhmed 

Hi, Thank you very much for the feedback.

The 3.8.101 beta is mainly modifying the onboarding process which is not supposed to cause the current issue.

The reported issue here is more like the following post:

Satellite Deco Units Work Well but Display Offline on the Deco APP

I'd like to follow up on your case via email to analyze the reported issue further.

Please check whether you can receive my email later.

Thanks again and Best regards.

​​​​​​  @David-TP 

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#23
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Re:Deco APP 3.8.102/3.8.112 - Prepare for A New Deco Onboarding Experience
Tuesday

  @David-TP  overall the new app works well i had one issue with qos not enbled when embled  2500 for ex75 pro & x50 everthing works well overall i would like very much to have channel control in the app & doh  control

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#26
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Re:Deco APP 3.8.101 - Prepare for A New Deco Onboarding Experience
Thursday

  @David-TP i cannot get the parental controls to work since the latest update.  It says I'm all subscribed but none of the features actually appear.  I need this urgently to work with my kids who are home today (teacher only day). How can I fix this...

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#30
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Re:Deco APP 3.8.101 - Prepare for A New Deco Onboarding Experience
Friday

  @HypnowarriorNZ 

Hi,  Thank you for the feedback.

I cannot get the parental controls to work since the latest update.

- Do you mean the firmware upgrade of Deco, or Deco APP update?

Can you share some screenshots here-"none of the features actually appear"?

 

Please also help me submit the Deco APP feedback:

How to submit Deco APP log

(if you are using APP 3.8.101/112, you could click the "Feedback“ button on the bottom right.)

 

Please also confirm Deco is working in wireless router mode, not Access Point mode.

Wait for your reply and best regards.

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#31
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Re:Deco APP 3.8.102/3.8.112 - Prepare for A New Deco Onboarding Experience
Friday
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#32
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Re:Deco APP 3.8.101 - Prepare for A New Deco Onboarding Experience
Friday

@David-TP Here are the photos.  

 

 

 

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#33
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Re:Deco APP 3.8.101 - Prepare for A New Deco Onboarding Experience
Friday
Version is 3.8.103
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#34
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Re:Deco APP 3.8.101 - Prepare for A New Deco Onboarding Experience
Friday

And running in wifi mode

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#35
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Re:Deco APP 3.8.102/3.8.112 - Prepare for A New Deco Onboarding Experience
Yesterday - last edited Yesterday

  @David-TP Check the screenshots.

 

1. The first is what I see in the Deco app -> Smart Home -> Add smart device -> TP-Link Tapo

2. The two following screenshots are from the Tapo app where it shows all the smart plugs under the Tapo brand

3. Clearly TP-Link people are not even aware of what products its Tapo team has released. Please update.

 

 

 

 

 

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#36
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Re:Deco APP 3.8.101 - Prepare for A New Deco Onboarding Experience
an hour ago

Tagging @David-TP 

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#37
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