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Forums/ Tapo Smart Camera
By Nivea 2024-05-05 02:30:11

Camera showing offline only on mobile app but works fine on MacBook!

The camera is working fine when I use it on the app in Macbook. However, it is the only camera that is always showing offline on my mobile app (iphone). Have done the usual - switched phone, router on
Forums/ Tapo Smart Camera
By Nivea 2022-11-27 19:54:58

So many issues, don't even know where to begin :(

I really like the cameras (I have 2 C200, and 1 C310) but am very close to just returning them all unless the following issues get resolved: I would really appreciate any help I can get. Many thanks i