Hi all, My Deco X50 used to have "connection preference" option between 2.4ghz and 5ghz. That option is now GONE from the app's menu. Can someone help me out? I really need my laptop to be working on

As per the subject, when using the deco, my unit disconnects then restarts. This can be caused by refreshing the deco list panel, viewing, or editing the deco's connection preference on the app

I am a new user of deco X50 and so far happy with it. But I do wonder if Web Protection is working at all. I have HomeShield Security+ and have enabled Web Protection. But it did not detect/block a si

First of all : happy new year! The issue with " Clients are missing or display the wrong online/offline status and connection type." is still going on. I am on app version 3.8.129 in iOS and use 3 DEC

This Article Applies to: Deco X50/Deco X55_V1 Issue Description: In a large or high-density wireless network, usually, more than 3 Deco units are installed around the house to provide high network thr

Model: Deco X50 Hardware Version: V1 (3x) Firmware Version: 1.5.5 Build 20240718 Rel. 44414 Hardware Version: V2 (1x) Firmware Version: 1.2.0 Build 20231229 Rel 43148 Hi, since none of the existing th