@eddiehk There should only be one hot wire among the two wires coming from the COM terminal. You may use a multimeter to test them. If you're unsure, it's best to consult a professional electrician....

@Dancaw To assist with this issue, we'll forward your case to the support engineering team through email. Please check your inbox later to confirm.

@TDWTech The notifications from the sensor itself (which can be enabled in the product device settings) cannot be controlled through automation. However, you can use automation to send customized...

@Kombi What was the initial error before the account was being blocked? Your account will be locked if there are frequent failure operations in a short period of time. Try to change the TP-Link ID...

@ABatas Upon checking, all the existing Tapo robot vacuum doesn't support SmartThings.

@Aamir_Zaidi Download the cloud video and play it locally, e.g. within the Tapo app, through your phone's photo album player, video player software, and compare whether the same problem exists with...