@J1PL Are you able to turn it off through the liveview page? After the light is turned off, try to trigger it again then monitor whether the light will turn off automatically later. If your doorbell...

@Varna To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. If the email you used to register for the TP-Link community is not...

@Pa11 Does the camera move horizontally in the Pan & Tilt calibration (Camera Device Settings page > Pan & Tilt.)? What's the model of your Tapo camera? Do you receive any error when you try to...

@Tracie4173 Check this article for troubleshooting suggestions. What should I do if I fail to configure the Tapo Smart Plug? Which Tapo plug do you have? What error message did you receive?

@NoActivity Here are some suggestions for this situation. 1. Check if the neutral wires from multiple circuits are bundled together and connected to the same breaker, this connection might cause...

@Siyathemba Feel free to post in the Smart Home Community if you want to ask about your TP-Link product. Share the product information and details of the question or problem, the community users and...