@CiTro Hi, On your Motorola G84, please refer to the following steps to collect the app log for further analysis. 1. Use the Tapo app to try to reproduce the problem. 2. After the problem is...

@Basc Hi, Please check if the following tips help, and confirm more information about the reported issue. 1. Check the wireless security type on the router, and set it to WPA2-PSK if it's not. 2....

@abraca Hi, Typically, it's unable to downgrade the firmware of the camera. The new firmware of the Tapo C225 adds changes to protect product and user information security. Since there is no official...

@mrtroll Hi, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come to...

@ennios Hi, Typically, the Tapo app will use the same language as the phone that installed the app. However, if the phone's language is out of the app's support range, the app will display English....

@NearlySociable Hi, 1. If you can't see the date & time displayed on the camera's video recordings, please go to the Tapo app > Camera's Device Settings > Video & Display > On-screen Display Info...