@FoxyParanoia Hi, This is a compatible issue between the camera and the QNAP, and it's not only related to the camera's settings but also to the QNAP side. Please send me(@Solla-topee) "Forum ID...

@Jaebird Hi, The Home/Away mode settings are preset settings for the cameras. If you do not remember which mode the camera is in, please go to the Home mode or Away mode to check the Detection,...

@m1tchy24 Hi, The Tapo cameras currently do not support Onvif Profile T. Thank you for your feedback here, we certainly appreciate your feedback and feature request. I'll log the feature request and...

@JoelDN96 Hi, Please confirm the following information for the reported issue, the problem may be related to your network settings. 1. If the NVR and the camera are in different networks but you want...

@Thaikkattil Hi, We provide a one-time 30-day free trial of the Tapo Care services for each Tapo camera, and this service won't be charged. You can refer to Q3 in the following link to enable the...

student0102 wrote @Solla-topee Hi there Yes, I can see that the new firmware for this camera will be available this Month: Thank you. @student0102 Hi, The dates in the table are the expected release...