@Clive_A the Tv and computer lines are separate but we only have one Ethernet port. We bought the switch so we can use both hardwired at the same time.

@Clive_A LS105G

@D-C the white wire is our eufy home hub. It's straight from home hub to router. and yea blue cord is the lounge. so if it's all set up correct do you have any other suggestions as to why we can't...

@D-C this is how it is currently. Do I need to move anything? Can take better picture if needed.

@D-C sorry I'm so confused! Should the OTP be plugged into the WAN or LAN to use the switch?