Hi @Kevin_Z it appears the method #2 described in the link you provided is already a procedure I've been through multiple times, as resetting the device still allows me to access the firmware update...

Hi @Kevin_Z , thanks for getting back to me. I upgraded the routeur to firmware v1.1.6 at least a few weeks before the event, and the router was protected from any power outage by a UPS. The unit...

After using my BE800 as a main and only router hooked up to a 10gb fiber box (genexis PX2310) for barely two months (without any trouble), 2 days ago I suddenly lost WIFI connection. Looking at the...