Hi @Doc_Octopus, Thank you for your attention to our products and this feedback. I have sent feedback to the managers of the relevant platforms. They will handle and correct it as soon as possible....

Hi @alpot, Generally speaking, the client device can be connected to the router's network first, and then you can directly select the client device through the tag 'Select From Device List' when...

Hi @Scultura, Did you change the operation mode as below: Go to (Advanced)-->Operation Mode or Advanced-->System Tools-->Operation Mode. Whenever a problem occurs, what is the error message? Please...

Hi @jertster, Please hard reset the powerline devices as below: For TL-PA4010 (the models which start with TL-PAxxxx), press and hold the Pair button for 15s until all LEDs turn off and then come...

Hi @ojt1998, If you encounter a similar situation, please help us confirm the following information: 1. Provide more information about the phenomenon when the problem occurs, such as how often it...

Hi @sugar0, We have reported the issue to the support engineers, they will likely reach out to you via email to continue to troubleshoot your issue. Please check your email box and confirm.