@stbrown The solution I found was to go into the router and set speed limits on devices that are actually capable of 2.5Gbps. I did this through the Tether app on my smartphone. I set my desktop...

@terziyski Thanks again for your help! Reached out to live chat and he's escalating it to Senior Engineers. Will let you know what the solution is! Thanks again!

@terziyski My desktop is connected via a 8-port 2.5Gbps switch, which is connected to LAN4. As I said in the original post, I get 2.5Gbps upload, but 650Mbps download whether I'm connected via switch...

Hi, thanks for the response! I’m at work currently so won’t be able to get back with the response I need to give you. Is there a place in the app to see the network map? I’m looking everywhere’s and...

UPDATE: I think I may have solved the problem. There was a setting in the BE800 called "Internet Port Negotiation Speed Setting". I changed it from Auto Negotiation to 2500Mbps Full Duplex and voila!...