UPDATE: I think I may have solved the problem. There was a setting in the BE800 called "Internet Port Negotiation Speed Setting". I changed it from Auto Negotiation to 2500Mbps Full Duplex and voila! I am now getting 2.5Gbps down and up on my PC. But I read this could lead to issues. Clearly the router is limiting speed to all of my wired devices and I'm unsure of why.

UPDATE #2: I turned it back to Auto Negotiation, but this time I went into the router settings went into Devices and set a Speed Limit on my desktop. I put a custom Speed Limit of 2500Mbp and now i get full 2.5Gbps.

UPDATE #3: Contacted Live chat and they are escalating it to Senior Engineers.

Hello everyone,

I recently purchased the BE800. Pretty impressive router!

My ISP is Rogers (Canada) and I pay for 2.5Gbps symmetrical. I swapped the ISP provided XB8 for the BE800. Connected the BE800 directly to the Nokia ONT. Wi-Fi is working great. My iPhone on the 6Ghz network reaches over gigabit download speed, which is a vast improvement over the XB8.

However the same can't be said for my wired devices. No matter what device I plug in, the highest download speed I get is 750Mbps. The average speed I get is 650Mbps.

The Upload speed to devices that are capable of taking advantage of the 2.5Gbps is the full or very near the 2.5Gbps i'm paying for, which is a huge improvement over the XB8.

Now concerning the download speed, I connected my desktop PC (one of the few devices with a 2.5Gbps or greater Ethernet port) directly to the Nokia ONT with a Cat6 and got the full 2.5Gbps download and upload. Clearly it seems the Router is the issue. With the XB8, I was getting almost the full gigabit speeds that the XB8 could throw out with it's gigabit ports, but with the BE800 I'm getting less than the XB8 which is disappointing. My Desktop PC is usually connected a D-Link 2.5Gbps switch.

QoS is disabled. Is there anything else I should change in the router? Or am I doing something wrong?