@Sunshine 'router information is in original post. I check my ip address as you suggested and it clearly shows my address as a Verizon server and not the selected Windscribe server. I pasted in the...

@Sunshine

@Kevin_Z I get a status of connected with a ? Next to it, when I click on it it shows a server up: hr171.wiskergalaxy. Com, DNS: 10.255.255.2 When I check my IP address I am still on my providers...