@MonsterVic btw, it just happened about 2 hours ago again, not even 24 hours passed, USB modem communication is now frozen.

@Clive_A I confirm I have got the mail from the support team. Thank you.

Clive_A wrote Hi @MonsterVic Thanks for posting in our business forum. MonsterVic wrote Understand this, we may not have the same USB dongle like you have. We may not be able to get the same result...

Understand this, we may not have the same USB dongle like you have. We may not be able to get the same result as you do. The product was tested with the compatible USB modem before we released them...

Clive_A wrote Hi @MonsterVic Thanks for posting in our business forum. MonsterVic wrote Clive_A wrote Hi @MonsterVic Thanks for posting in our business forum. MonsterVic wrote @Clive_A Hi ! Some...

Clive_A wrote Hi @MonsterVic Thanks for posting in our business forum. MonsterVic wrote @Clive_A Hi ! Some additional thing just happened in the last 1 hour. USB modem was stable for about half day,...