@Hank21 I figured that was the case, thank you for confirming. with that said, and interestingly enough, if you flash the T2500G-TS V2 with the TL-SG3210 V3 firmware, the device becomes fully...

The T2500G-TS V2 is listed as compatible with the on prem hardware / software controllers. The TL-SG3210 VS is listed as compatible with the cloud controller. The one device is listed frequently as...