@Adol-Cristin Hi, if it is installed from Apple Store, at the beginning, can you see the information same as the screenshot shows?

@Peppermintloft Hi, you may refer to these guides: Gerneral questions about KidShield How to manage a KidShield profile on a TP-Link Archer Router/Deco

@Adol-Cristin Hi, thanks for your update~ May I confirm the screenshot you shared? Did you install Kidshield via Microsoft intune MDM or Apple MDM? For a comparison, could you install Kidshield...

@Gabi2024 Hi, thanks for your update~ 1. When the internet drops, is there any changes about the LEDs on main Archer AX55? 2. What is the Internet connection type that you chose on main Archer AX55?...

@Adol-Cristin Hi, may I know the model and OS of your son's iPhone? Can you install Kidshield normally on other iPhones and Android phones? What are the models and OS of those devices?

@Goldsend Hi, thanks for posting question here. It is suggested to follow this guide to set up VPN client and troubleshoot. Please share more details if you need further suggestions. You may also...