Thanks @David-TP. Appreciate the fast response. I've received the email and will reply shortly.

Hey! I got a new set of Deco X20 a couple of weeks ago and I've got to say, so far, the worst piece of networking hardware I've ever used. Even worse than the Virgin 3 hub I bought them to replace....

Thanks David! It’s not so much that I know for sure the Deco thinks the Hue is the modem, it’s just that when the connection drops, the Deco thinks it’s still connected to a modem, yet there is no...

Hello! I just bought a new set of Deco X20 to use as a replacement for the awful Virgin Media Hub. Everything is set up, but it randomly drops connection, despite the virgin line still being...