@Chris-tian Yes, you currently have every Satellite Deco connected over WiFi. You should check cables and also switch itself - is it powered.

@Rz-1 IMEI is used for wireless devices such as smartphones. Not one of Deco models you listed have that type of wireless capabilities. Maybe, they asked you for device MAC address. You can usually...

@Chris-tian When you choose "Show List" in Deco app, it'll show you what each Deco unit uses for backhaul, example: In this example, Bedroom Deco is on WiFi backhaul, Office and Study Deco both use...

@Sokpan True: logs are not kept for long and get overwritten after few hours. For testing purposes, move reboot time very close to when you can check logs. If Deco mesh rebooted at new time, it'll...

@Sokpan You can check Main Deco log, it gets wiped when Deco reboots. By checking start timestamp you'll see when Deco was rebooted. Open Main Deco IP address in a browser, it is 192.168.68.1 if you...

@GadgetObsessed I can narrow down Deco models from your list. 1. It does make sense to have all units in WiFi mesh support same WiFi protocols. X50-5G is WiFi 6, meaning WiFi 6E and WiFi 7 Deco...