WAN not connected after firmware update

WAN not connected after firmware update

WAN not connected after firmware update
WAN not connected after firmware update
4 часов назад - last edited 19 минут назад
Model: Archer C2300  
Hardware Version: V2
Firmware Version: 1.1.4 Build 20240529 rel.41435(4555)

Dears,

 

Two days ago I've upgraded firmware to the newest version (1.1.4 Build 20240529 rel.41435(4555)). Since that day I do not have internet connection. I only see the status WAN port is unplugged even though it's not correct. Prior to the change everything was working well, now I have no internet.


I have fiber connection from my local provided of 1gb download & upload - symetrical. I have also modem, which works well. My internet provided said that my WAN cabel is not connected properly, but nothing has changed but the firmware. I changed the cabel to a new one, cleaned the WAN port, but it didn't help at all.

 

I've heard somewhere that I should change "negotiation speed of Ethernet ports" but I don't have that setting in the internet options of my router.
 

Best regards,

Wojciech
 

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#1
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Re:WAN not connected after firmware update-Solution
час назад - last edited 19 минут назад

  @Wociech 

 

Here's the setting that you search:

 

 

Scroll to the bottom of this page.

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".
Recommended Solution
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#2
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Re:WAN not connected after firmware update-Solution
час назад - last edited 19 минут назад

  @Wociech 

 

Here's the setting that you search:

 

 

Scroll to the bottom of this page.

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".
Recommended Solution
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#2
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Re:WAN not connected after firmware update
час назад

  @terziyski 

 

I was looking for this setting under internet...

 

After changing it, it does work. The only issue is that it connects only at the 100mb full duplex, where I have 1000mb. Unfortunately on that one it does not. 
 

Do you think it's an issue I should address with my internet provider? Seems like I am capped now at 10 less then I should have. 

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#3
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Re:WAN not connected after firmware update
41 минут назад

  @Wociech 

 

Trying some other quality made ethernet cables would be a good idea.

Before addressing this with your ISP you could roll back to the previous FW release to rule out the new FW release issue.

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".
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