LAN ports not advertising gigabit (AX3000 Archer AX55)

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LAN ports not advertising gigabit (AX3000 Archer AX55)

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LAN ports not advertising gigabit (AX3000 Archer AX55)
LAN ports not advertising gigabit (AX3000 Archer AX55)
2021-11-15 02:19:33 - last edited 2021-11-16 19:13:07
Model: Archer AX3000  
Hardware Version: V1
Firmware Version: 1.0.5 Build 20210926 rel.33340(4341)

The AX3000 Archer AX55 is sold right on the box as having gigabit LAN ports, but ethtool is only showing 10 and 100 megabit advertised.  How do I get 1000baseT/Full?  Have I missed an obvious setting in the admin UI or the Tether app?

 

Settings for enp6s0:
    Supported ports: [ TP MII ]
    Supported link modes:   10baseT/Half 10baseT/Full 
                                           100baseT/Half 100baseT/Full 
                                           1000baseT/Half 1000baseT/Full 
    Supported pause frame use: Symmetric Receive-only
    Supports auto-negotiation: Yes
    Supported FEC modes: Not reported
    Advertised link modes:  100baseT/Full 
    Advertised pause frame use: Symmetric Receive-only
    Advertised auto-negotiation: Yes
    Advertised FEC modes: Not reported
    Link partner advertised link modes:  10baseT/Half 10baseT/Full 
                                                               100baseT/Half 100baseT/Full 

    Link partner advertised pause frame use: Symmetric
    Link partner advertised auto-negotiation: Yes
    Link partner advertised FEC modes: Not reported
    Speed: 100Mb/s
    Duplex: Full
    Port: MII
    PHYAD: 0
    Transceiver: internal
    Auto-negotiation: on
Cannot get wake-on-lan settings: Operation not permitted
    Current message level: 0x00000033 (51)
                   drv probe ifdown ifup
    Link detected: yes

 

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1 Accepted Solution
Re:LAN ports not advertising gigabit (AX3000 Archer AX55)-Solution
2021-11-15 14:18:16 - last edited 2021-11-16 19:13:07

@E_Smith 

 

Make sure you're using the original cable included in the router box or another quality Cat 5E/6 cable.

If this persists here you can manually set the port speed to 1000mbps/full duplex instead of Auto Negotiation:

 

 

Use this thread for more details on troubleshooting this issue.

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Re:LAN ports not advertising gigabit (AX3000 Archer AX55)-Solution
2021-11-15 14:18:16 - last edited 2021-11-16 19:13:07

@E_Smith 

 

Make sure you're using the original cable included in the router box or another quality Cat 5E/6 cable.

If this persists here you can manually set the port speed to 1000mbps/full duplex instead of Auto Negotiation:

 

 

Use this thread for more details on troubleshooting this issue.

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".
Recommended Solution
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Re:LAN ports not advertising gigabit (AX3000 Archer AX55)
2021-11-16 19:18:23

Thanks, @terziyski -- fixed with your very first suggestion.  Changed the cable, and that seems to have woken up the 1000baseT:



Settings for enp6s0:
    Supported ports: [ TP MII ]
    Supported link modes:   10baseT/Half 10baseT/Full
                                         100baseT/Half 100baseT/Full
                                         1000baseT/Half 1000baseT/Full
    Supported pause frame use: Symmetric Receive-only
    Supports auto-negotiation: Yes
    Supported FEC modes: Not reported
    Advertised link modes:  10baseT/Half 10baseT/Full
                                         100baseT/Half 100baseT/Full
                                         1000baseT/Half 1000baseT/Full
    Advertised pause frame use: Symmetric Receive-only
    Advertised auto-negotiation: Yes
    Advertised FEC modes: Not reported
    Link partner advertised link modes:  10baseT/Half 10baseT/Full
                                         100baseT/Half 100baseT/Full
                                         1000baseT/Full
    Link partner advertised pause frame use: Symmetric
    Link partner advertised auto-negotiation: Yes
    Link partner advertised FEC modes: Not reported
    Speed: 1000Mb/s
    Duplex: Full
    Port: MII
    PHYAD: 0
    Transceiver: internal
    Auto-negotiation: on
Cannot get wake-on-lan settings: Operation not permitted
    Current message level: 0x00000033 (51)
                   drv probe ifdown ifup
    Link detected: yes

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