Recently upgraded to the M9 plus system a couple months ago, I have the main deco and one satellite deco running. Connection is usually good, but randomly both my wife's and my phones (iPhone 11) randomly drop WiFi connection. The phone says it's still connected to the WiFi, but nothing loads. Also, when this happens both decos are still green and the deco app says my internet connection is good. If I turn off WiFi and turn it back on it reconnects for a while and then starts doing it again. Some days it's really bad and some days there is no issue. I haven't noticed any issues on my nest thermostat or ring doorbell and it has only happened maybe once on my TCL smart tv. I contacted online support regarding this issue and all they were able to say is to turn my phone off and on, not incredibly helpful. For a $200 system I would expect it to work better! Anyone have the same thing happen and have any solutions?

edit: the above issue is currently happening, iPhone has no WiFi service, MacBook Pro says it's connected but no internet either. HP work computer is connected and working. Is this an apple compatibility issue?