TL-WR841N disconnecting every 15 minutes

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TL-WR841N disconnecting every 15 minutes

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TL-WR841N disconnecting every 15 minutes
TL-WR841N disconnecting every 15 minutes
2018-02-11 05:09:03 - last edited 2020-08-07 02:03:29
Model :

Hardware Version :

Firmware Version :

ISP :

Hi all! Sorry for my bad english, i am writing from Italy!

I have a problem: every 10-15 minutes, my router disconnects for about 10 seconds (i can ping the router but i can't ping google.com and i can't navigate in the web). I called the ISP because i thought it was a provider problem, but they told me they hadn't registered lags, so the problem must be in my pc or in my router.
I tried to connect (the ISP comes via antenna) directly my pc to the cable that comes from the antenna, tried to ping for 2 hours and i had no lags, so the problem must be the router. Any advice? I already upgraded the firmware but with no results...

Router: TP-LINK TL-WR841N









Firmware Version: 3.16.9 Build 160325 Rel.62500n
Hardware Version: WR841N v11 00000000
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Re:TL-WR841N disconnecting every 15 minutes
2019-08-15 06:38:37 - last edited 2020-08-07 02:03:29

Hi, do you still have the same issue? 

 

Try to follow the instruction below to locate the issue. 

https://www.tp-link.com/support/faq/2237/ 

 

Best regards. 

 

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